Subway — Restaurant in Manila

We come to this subway at least once a week and haven’t had a good experience yet. (Only reason we come back is because of the lack of food options in Manila)

We try to call to place the order ahead EVERY TIME. Not one time have they answered the phone. So the last 2 times we ordered we have called from the parking lot and called while in the store to see what happens. One time they just took the phone off the hook. The second time we watched the young man roll his eyes and say “that phone is so annoying” and not answer.

Today was a wild experience, though. We came in 30-45 minutes before closing after a softball game. The guy was very upset because he had already put the money up for the night. He then called the girl from the back to help. She came in and put her gloves on and then her airpod headphone fell OUT OF HER EAR AND INTO THE TERIYAKI CHICKEN!!!! She just picked it up and acted like nothing happened. Didn’t throw out the chicken or anything. Then, our total was $19.04, we handed him a $20 bill. He argues that he can’t accept $100 bills… I got home, opened my sandwich, and they didn’t even cut my foot long in half. Not to mention this is only one encounter of the many I’ve had since I moved here over a year ago…. I love subway, have for years but I’m done after...

I used to be a several times a month customer but I won't be back after today! The previous owners didn't charge for guacamole on a veggie sub, and rightly so since there is no meat on the sandwich. The new owner charges $1.50 to put a little guacamole on a sandwich that doesn't have any meat on it at all. I refuse to do business with tightwads like that. I'll eat Subway when I'm traveling but I will not spend another penny in the Manila store. No other Subway in the country charges this way. I wish I could give zero stars but I have to add one in order to...

Food was great,but it was too long of a wait getting the sandwiches. Not the girls fault they were working as hard and fast as they could,but they were very stressed. There were only two working. They had people inside, online orders, people calling in orders and people at the window screaming. I felt so bad for them. You really need more than two people working each shift. Personally if I had been either one of those girls trying their best apologizing to everyone. I'd have to just quit. I'm sure they don't get paid enough to put up with...