My wife and I stopped at Late’s for lunch around 4PM or so earlier today. When we arrived, we were the only customers inside. Neither of the women behind the counter area acknowledged us in any way. We sat down at a table and the younger of the two women came over a few minutes later. I ordered a soda and my wife went with water. When the server came back with our drinks, my wife ordered a plain hamburger and fries, along with an order of cheese curds for us to split. I ordered the Two Piece Lunch, which was broasted chicken along with fries and coleslaw. We were warned that the chicken could take 15-20 minutes. I told her that wasn’t a problem.

About 10 minutes later, I could see one of the cooks put two small baskets on the back counter. The server milled about the area for quite a while before she finally grabbed one of them and brought it to our table. It was a basket of fries that apparently went with my wife’s burger, which arrived several minutes later. She also brought my plate and the cheese curds at that point.

My wife’s burger was thin and tasteless. The fries were undercooked. The cheese curds were meh. My chicken consisted of the smallest leg and thigh I’ve ever seen.

The server never checked in with us until I finally flagged her down to get to-go containers after we’d finished eating. No receipt, she just rattled off a total that I’m hoping was at least somewhat accurate. Now to be fair, they had a few takeout customers show up while we were eating, as well as a couple of guys at the counter. But between two servers and at least three guys in the kitchen, I’d hardly call it any sort of rush.

I’m honestly baffled at all of the positive reviews. They’re the reason we decided to stop at Late’s in the first place. Maybe they were just having a bad day, but we won’t be back. Quite honestly, it was one of the worst restaurant experiences we’ve had in years.