Eat Well Kitchen — Restaurant in Marblehead

The food was edible and fresh just not very well prepared. The staff seemed a little unconcerned with customer service with a long wait for the items order and staff standing over the register while yawning and coughing without covering their mouths. Picky manners aside, #ProTip for ordering burritos here: "spicey" does not mean a sauce, salsa, or sprinkle of chili, it means hunks of raw jalapeno sprinkled about like bell peppers throughout your burrito. If you do opt for a breakfast burrito, know that the eggs are going to be brown and curdled, like they were cooked with dairy too quickly and the veggies will be tepid to cold. There might be other things to comment on but that and the cheese were basically the only ingredient in our burritos. Only easy fix here I would ask for is: don't cut your burrito/wrap at an angle, or it makes it impossible to get an even...

This place is my home away from home. I am surprised I haven’t reviewed this place already! Truly I cannot say enough good things about it! The food is delicious, fresh, healthy, and sourced from the best local ingredients! Speaking of local, I love how Sue (the owner) and her team always support small local businesses by featuring them at different events and holiday shopping pop ups. Service is always amazing! Everyone is upbeat and helpful and kind! I love the bright, airy ambience too. Great environment for working from home, when you don’t actually want to be home! It’s so sunny in here - the service and the structure - that even if I am here on a sunny day outside, I don’t feel like I am...

After failing to fulfill my online order, I called and emailed the restaurant and chatted with Fernanda about getting a refund. She apologized and said she'd issue a refund but fast forward two weeks--she totally ghosted me and I guess that's her way of reneging on her promise. So I paid double for something (already overpriced, but I get it) and they just stole my money.

This is not the first time I have been given poor service here and it's pretty disappointing because I hate to have bad experiences with...