Isidro's Taco Shop — Restaurant in Marina

I went on a Sunday so I assume it was for that reason that there weren't many people. I went with my parents and brother. To start off, the customer service wasn't very pleasant. The woman at the counter, who both took and served our order, rushed my dad when he was ordering because he asked if he could go to the bathroom before he finished his order. I understand how that could be frustrating but customer service should be of one of their highest values. I don't get why he should've been rushed considering that we were their only customers present at the time. Talk about being impatient. She made no effort to make us feel important. It's like she was just there to do business. No "Hey how are you doing" or "How's your day going". None of that. That stuff matters when you run a restaurant. The food was ok but in my opinion, mediocre. I got a California Burrito and was disappointed. The flavor was bland. My parents and my brother got their food and they said it was good. The price for what you get is bad, in my opinion. My burrito was 7 or 8 dollars but I don't think it was worth it. It wasn't even loaded. The bottom of the burrito had what seemed like an air pocket. The chips were good and the salsa was spicy. It was even flavorful. We asked for a second plate of chips and they were bad. They were way too oily. That is a no-no for me. The last thing I will complain about is the fact that they didn't restock their napkins per table. I noticed that not only our table but most other tables didn't have napkins. I used to work at a taqueria myself and from day 1 the boss told me that we had to always keep restocking the napkins so that customers always had some. I didn't like that there were only two napkins on our table (keep in mind there was 4 of us eating). They do, however, serve a generous amount of whatever beverage you order, especially if it's a large. Still, I wouldn't go here again unless it was the only authentic...

I came here on lunch with my son, knowing that it might be a little while wait. We started out in the drive through but the line was really long so I decided to go in. There was one person working front counter and drove thru. I ordered 4 tacos. 25 minutes later and after someone came in after and got his order I politely said "I'm sorry I have to go back to work." This Apparently was the wrong thing to say, because she got an attitude. Telling me that I'm going to have to wait anywhere to get my food as though I don't know that as a grown woman.

The Fact is a customer very politely told you they had to go, after that you don't need to say anything else. Then she didn't even have the right ticket for me, which would explain why I never received my food.

My issue is not that they were busy, my issue is not that I never got my tooth. My issue is in the level of service I received after I told her that I had to leave. I Understand people getting frustrated. I would have never written a review if I had Just gotten...

We have lived in San Antonio, Texas for a long time, so sometimes we both have a craving for good Mexican food. We had heard that this little place in Marina could take care of that craving. I ordered the enchilada plate, with one of each - chicken, cheese and beef, with refried beans and rice. It was good food, but not as spicy as I'm used to. The salsa was very good, so I added it to all of my food. I love bean and cheese tacos, so I scooped refried beans and some cheese from my enchilada into a tortilla, added salsa, and enjoyed! My husband ordered the chili rellenos, and also added lots of salsa. It's great to find a source for good Mexican food when we get those cravings. I'm sure we'll be back. We are finding that people here in the Monterey area are not very aggressive at spicing their food. Living in Texas certainly made us love...