Oh how I miss the Pizza Hut of the 80s and 90s.
I was feeling nostalgic and many Pizza Huts in my area have sold their sit-down restaurants in favor of a pickup/delivery only counter. They may have a small table, but not a real Pizza Hut restaurant.
This nostalgia led me to the Pizza Hut in Marion.
I went twice, and ordered a different sized pan pizza each time. Personal the first time, medium the second.
The first visit: The manager was obviously shorthanded and had to handle managing the restaurant with serving the patrons. I don't hold that against the management, given the way things are right now, especially in that sector. While I am understanding of that, it does not change the fact that your service may vary. It took 10 minutes for a cup of water. Again, I understand, but it doesn't change that fact.
The personal supreme pan pizza was superb. It was so good I almost ordered another but I just didn't want to wait. No, it wasn't the buttery crispy pan pizza of the Pizza Hut of yore, but that's just Pizza Hut, they just don't do it like that anymore. However, it was still a very good pan pizza, and like I said, I wished I had ordered a larger size.
Second visit: I came back the next day during my lunch break. This time the service was much quicker, which was good, since I didn't want to be late getting back from lunch. The service was quick and timely and that totally made up for the previous day's shortcomings.
This time, I went with a medium supreme pan pizza. It felll short. Overall, it was ok, but there was just not enough cheese. There were many places allover where there were just lakes of tomato sauce due to a lack of cheese. A medium supreme pan pizza costs significantly more and given that price, a lack of cheese is a cardinal sin.
Let me just go ahead and say this to all Pizza restaurants, CHEESE IS IMPORTANT on a pizza.
The rest of the pizza was good. The ingredients were flavorful, but the lack of cheese brought the pizza on part with the previous day's service.
Consistency can make or break a restaurant. Look at McDonald's. Their food is mediocre at best, but it's always usually always the same mediocre at every location. Guaranteed "mediocre" beats "might be awesome, might be bad" everytime.
I will probably be back. They got a good foundation, it's just getting everyone to show up and everyone who does, one the same page.
The Arcade: Definitely not what I was expecting by the term "arcade." I would've loved to seen an old Galaga game but of course, that's probably not what the kids are into. What they have are those "ticket winning" machines. Despite how you feel about ticket machines literally being unregulated gambling for kids, I've always loved me some skee ball, and they are all skill games. I would say this location is better off having them than nothing at all. I can imagine it gives the parents a few moments of peace to enjoy their pizza as well.
Pizza Hut is an American icon. I would love to see them return more to their roots when it comes to their restaurants, especially the pre-Pepsi owned days. There was just a magic about those old restaurants and their...
Read moreTried the New York style pizza 2 days ago and the first go around was amazing. Quite the opposite this time though. Anytime I go in this Pizza Hut it always feels personable and a unique enjoyable environment. That being said I just ordered a second New York style pizza for supper tonight and got a text saying it was out for delivery 15 minutes after I sent in the order. Pizza got delivered to me minutes later I was impressed with the timing. But saddened once I went inside and looked in the box. My pizza was dryer than something you'd microwave 3 times over, perplexingly cold & quite , tough to boot with barely any warm spots on it, and trust me I tried touching everywhere confused by the matter lol. It didn't taste anything like the first New York style I had. I would have given that first one a 9.9 out of 10 and this one a 2 and that's being more generous than I should. It was honestly kind of disgusting and I don't know if I just got a pizza they had sitting around from earlier still or what happened but I am definitely in an odd position seeing as how I enjoy going there eating in and it being so good last time. Maybe it's just a lesson not to order pizza before 2:00 p.m. maybe the early shift just doesn't care as much about getting the orders correct or making their food fresh especially for deliveries when people can't as easily return it. You think with more time on their hands earlier in the day that they would be able to put more effort in as opposed to being really busy later in the evening. But who knows maybe it's the fault of whoever it was cooking right now and not a reflection on everyone entirely. whoever's call it was made of poor one and just helped push me to either order carry out and open it while I'm there with them or start going back to the Black mountain one if I'm going to order food earlier in the day.
Hope this helps somebody.. at some point ..in life.. if not I felt better writing it 😁 Have a beautiful life and I sincerely am in the hopes that whoever does read this is having a wonderful day.
#tinyps : Hope your pizza is as good as my first one. #onpoint : Sending happy...
Read moreSo I go here to pick up my order. Wasn’t ready and I waited patiently. So patient that other workers started looking at me suspiciously and asked was I helped. I told the lady my name again and that’s when I heard them screaming for my order. Meanwhile I’m watching other orders fly out. So the devil that made my food and knew I was waiting extra long put my food in warmer instead of just handing it to me or handing to cashier. I don’t feel like arguing, I said nothing. Meanwhile a group of them are talking laughing. Please forgive me but I don’t think you’re supposed to eat in the kitchen. If you’re gonna fire the girl you need to fire all of them. They were all eating. So disgusting I’m watching them eat lick they fingers, handle money then touch ready to eat foods and none of them washed they hands. And yes they use tools to put pizza in box but I also watched them readjust prepared foods with their bare hands. Coming from a former food service worker I know it doesn’t pay much but it’s a very important job you are feeding people and people need food to live. Moving on from my career working in food service was the most fulfilling time of my life. Take it serious wash ya hands and if you wanna eat don’t do it in front of customers. If they are brave enough to do this imagine how they do when they think no one’s looking. I BLAME MANAGEMENT. Never will I ever go back here. Last but not least I like my food crispy but correct me if I’m wrong but my cheese sticks were burnt too just to put the...
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