Little Caesars Pizza — Restaurant in Marshalltown

Every time I go into this place I have to ask to have my pizza double cooked because they never cook it on the first try. Is the oven even at the right temp? I posted a pic of it for you all to see. It’s the supreme pizza but we also got 2 pepperoni that came out the same way. I asked the cashier twice and she just nodded. See that maybe the problem that she didn’t understand English. I have nothing against any other race but if you work in a restaurant you need to know English especially if it’s the most talked language in that town. Otherwise you could food poison someone and have a lawsuit on your hands. It also might not be the workers fault maybe management needs to step up their game. I sent pics of this disaster to head quarters. Something needs to be done.

Ok now I’m going to add on to this review. This is 3 days later that I finally got ahold of a manager. I called and someone picked up and they told me the manager wasn’t there after I’ve been told 3 times they would be here on Monday March 11th. After threatening to call corporate they put the phone down and magically the manager Angelica was there!!! She answer the phone with the most rude attitude I’ve ever heard. She told me that she just walked in the damn door and that she just saw my number and was gonna call but if I’m cannot wait then I should call corporate. I told her I’m just gonna go over our head and the owners and call corporate. She said fine and hung up. I called corporate and they asked for the zip code for the store and right after I gave it to her I didn’t even need to explain what the problem was. She asked me if I was calling about poor food quality and terrible customer services. I said yes and she said it’s been a on going issue with this location and the owner will be contacted again. This is what happens when you put a teen in charge of a business. They don’t care because as long as they get a pay check why should they. Fire their asses and show them they need to take care of the ones that allow them to have that paycheck. The customers! Now I don’t even want replacement pizzas. I just want my money back and I’ll go somewhere that treats their customers...

We called and ordered a veggiemostbestest and said add beef went to pick it up my husband car out with the pizza and said they must of misunderstood me I looked it was just a plain beef pizza I asked him if he told them it was not right he did and all the girl said was "OH"!?!?!?! I get home call to speak with a manager because yes it is easy to make a mistake but for anyone in the food/customer service world knows that you try to apologize and correct it not just say OH!!! WELL I ALSO WAS TOLD NO MANAGER WAS THERE TO SPEAK WITH AND THEY REFUSED THE CORPORATE OFFICE OR THE REGIONAL OFFICE INFORMATION. I INFORMED THEM THAT IS AGAINST RESTAURANT POLICY THEN SHE ARGURE WITH ME THEN HUNG UP ON ME!!!!!!! NEVER AGAIN WILL WE EVER GO BACK THERE AND I WILL BE CHECKING INTO WHY EXACTLY IT IS I THIS STOTE IS STILL OPEN WITH NOT A SINGLE BIT OF RESPECT TOWARDS CUSTOMERS THEY ARE MAKING THIS PIZZA COMPANY LOOK VERY BAD. NO MATTER IF YOU ARE TAKING AN ORDER FOR SOMETHING YOU SELL MAKE SURE YOU CAN SPEAK OR AT LEAST UNDERSTAND THE LANGUAGE I DONT CARE WHAT ANYONE SAYS THERE IS NO EXCUSE FOR THIS THAT IS WHY MO MATTER WHAT YOU SHOULD ALWAYS REPEAT THE ORDER YOU TOOK BACK TO THE...

Well, I have to say this is the worst experience I’ve had at this restaurant this far or a pepperoni pizza and cheesesteak puffs it took at least 10 minutes which that wasn’t that big of a deal but then she gave me two boxes of puffs one pepperoni one cheesesteak so no that wasn’t my order. I ordered a pepperoni pizza and the cheesecake puffs She proceeded to argue with me and said no that’s what I agreed to. I said no that’s not what I agreed for too. I ordered a pizza and puffs not two boxes of puffs so she ended up giving me a pepperoni pizza but she gave me pepperoni puffs not the cheesecake puffs so I did not get my order right the person behind the desk argued with me About what I ordered and told me that I needed to take what I had ordered and I let her know that I did not order what she says I ordered Now I have the wrong food not sure if I’ll be back or not...