Pizza Hut — Restaurant in Martinsville

This Pizza Hut is an absolute DISASTER. I'll never go back. I ordered a large, hand tossed pizza for carry out. They said it'd be ready in 15 minutes. I show up after 30 minutes and am told it's not ready and it'll be another 15 minutes. I wait another 20 minutes and they give me the wrong pizza. I ask what happened to mine and am told they're out of hand tossed crust that I ordered... They didn't even bother to tell me that they only had thin crust and couldn't make my pizza how I ordered it. How does Pizza Hut, a national chain, run out of dough on a Friday night?! I asked if they're just giving everyone who orders thin crust, and the worker said she doesn't know... Thankfully they were competent enough to figure out how to give me a refund. DO NOT...

Honestly, I haven’t really had any issues with my pizza, maybe a time or two it was “bare” as if they were short on EVERYTHING, but mostly my pizza has been pretty good and that’s the ONLY reason I’m giving 2 stars. I just don’t understand why on a Friday night they close at 10:00! And if you are able to order you literally have to jump through hoops from someone that doesn’t even work at the store! If you want amazing pizza (at least every time I’ve ordered) get it from the Groggy Goat! And NO, I don’t...

Horrible service tonight, stood in lobby for 15 mins while two workers argued over cheese sauce which is unprofessional to say the least and then they couldn't even get the order right they didn't give me an order of wings it's not that hard to do your job and recheck things I worked in pizza for 8 years. This was the worst experience I have had. Something needs done about the workers ignoring customers and arguing with each other in front of them! I would give a neg rating but it...