Wild Magnolia — Restaurant in Martinsville

A [360-degree] Turnaround

After being loyal customers for years, we finally bid adieu to the Wild Magnolia after the service and food quality became unbearable. Recently we decided to give the Mag a second chance after they published a mea culpa online, claiming that they had recognized the problem, closed for hiring and training new staff, and had reopened with a renewed commitment to quality. Boy, did we ever make a mistake.

Upon entering, the eatery was obviously recovering from a kitchen fire, with smoke permeating the premises. After finally getting the hostess's attention, we were greeted with an obvious attitude. Unfortunately, I had to speak loudly to garner her attention. She sauntered over as though we had imposed upon her by entering the premises. We seated ourselves at our normal booth which, today, sported sticky, unidentifiable substances from at least the night before. As we scanned the area for a suitable alternative, we realized that we had selected the best that "Mag's" had to offer. Upon asking, the aforementioned hostess/waitress begrudgingly wiped down exactly half the table. The logic of this maneuver escapes me. A thick, white film remained over half the eating surface.

We ordered a bottle of our favorite white wine and one would have thought that we had asked for the resurrection of Rome. It took precisely three employees to maneuver, and eventually operate, a rabbit wine opener. Alas, we were presented with an open, and seemingly drinkable, bottle of Hamlet Pinot Gris. Though the feat inspired a degree of confidence in our dining experience, hope was shattered upon being informed there was (obviously) no cold wine. Never fear! Our waitress presented us with a cocktail shaker filled completely with ice. You see, we could dilute our 75-degree wine over ice and poor the remnants into our wine glasses, ice-free! We stared at the mixer in wonder, having no actual wine glasses. When the waitress finally returned with our glasses, they too were dirty from the night before. There was no point in prolonging the agony. At this point, we were rightfully concerned that any food we may be served from Dante's Kitchen Inferno would be unsafe to eat. We agreed to pay for the warm wine and quickly absconded.

Sadly, the Mag is in its death throes. The owners are absent. There is no management. The staff remains careless about the customer, and the lack of cleanliness casts doubt about overall food safety. The Mag may claim to have turned over a new leaf, but it has only turned over...

I was visiting my in-laws with my wife and they wanted to take us here so we gave it a try. The outside looked promising, but as we entered I got the feeling things were going to go down hill. We were seated quickly, partly because it was so empty. The waitress came by to take our drink orders, I wanted a beer and asked what they carried. Besides Bud and Pabst Blue Ribbon the waitress had no clue what they carried. So instead of finding a beer list or going to find out she just told me to go to the bar and look around to see what they had. Seriously, I went to the bar to see what they had. They didn't have much anyway, I ended up ordering a local craft beer and my wife gave up on their beer list and ordered a mixed drink (the beer wasn't very good). So, we ordered an appetizer, crab dip. This was the one good thing about the place, their crab dip was pretty good and the serving size was perfect for four people. The entrée was a different story, I decided to play it safe and ordered a simple chicken sandwich. It was suppose to be cajan spiced, "huge", and come with waffle fries. My wife ordered a roast-beef wrap with chips. Well the food came and it did not live up to the descriptions on the menu. The chicken sandwich was not cajan spiced, in fact, it was quite bland; just a piece of chicken with mayo on a bun, poorly put together. The size was not "huge" and I didn't even eat half of it. The waffle fries were not restaurant worthy, they seemed to be just like the frozen fries you can get at the grocery. My wife did not really like her roast-beef wrap either, she too said it was bland and not very good quality. The only reason I am giving them two stars is the crap dip, it was good. So in all honesty we won't be coming here again, the service isn't very good, the selection isn't very good, and the food isn't very good. If you are in the area and looking for something to eat, just go to the Applebee's down the road, at least they'll have a better selection of food for about...

We went there on a Sunday afternoon , there wasn't a soul in there except for my family (which should have been a sign) . We started to order off of the kids menu but couldn't because the kids food is only served in a dog dish . . . . I'm not even kidding . I asked why is that appropriate to do ??? The server said it's because the owners love dogs and support the local shelter . Either way. . . . It's degrading to make a child eat out of a dog dish . It's not ok . We proceeded to order them food off of the adult menu , and we ordered ours as well. The meal was absolutely terrible , everything was obviously Frozen and just heated up in a microwave . At this point we were very disappointed. We got our bill and it was $90.00 which wouldn't have been a problem if the food wasn't something I could microwave in my own home . My kids didn't even make it out of the restaurant before having to visit the restroom because their stomachs hurt so bad . My husband and I were sick for three days after we ate there . We will NEVER eat there again . Once was enough. I usually never write reviews on any place because it's just not cool . But . . . .man was this place a severe disappointment and I don't want anyone to waste their money or get...