I order a 5 wing combo and received 5 wings only. I called the store to inform them of the mistake. I was then told that $14.38 was the cost of 5 wings. I told them that's incorrect because a combo is $13.99 They then told me that it's a glitch in the Doordash system and they will have to call them. In the meantime I am out of my food. I called back 10 times and was hung up on when asking to speak to a manager. I continued to call back until I reached a manager. The women who answered the phone said she was the manager and hung up on me too. I will never spend my money here again. How do you treat a loyal customer like this. This was rude and ignorant. I patronized them and was treated like garbage and dismissed. Do Not order here at America's Best Wings in Owings Mills Newtown on...
Read moreCUSTOMER SERVICE IS HORRIBLE!!!!! You have to call an out of state new jersey number for a local establishment in order to speak to someone in English to complain about service. Calling the number is a waste of time. You are put in contact with an extremely RUDE WOMAN that will tell you the company does not accommodate their customers for their bad service. I highly recommend against ordering from America's Best. Good customer service is to compensate a legitimate complaint to ensure continued business. Not with America's Best. DON'T GO THERE!!!!!! TAKE YOUR BUSINESS ELSEWHERE, where you can speak to someone on the spot that will remedy your problem. The fact that they have an established number for customer complaints is an indication they are not in business to please...
Read moreThis store is horrible. I ordered two grilled fish wrap combos with mixed veggies. When I finally got to eat, the fish was sp crunchy , it tasted like it was fried...omg and it was dry!!..and the veggies om used to are broccoli..carrots..and cauliflower with butter flavor..sp it was only broccoli and cauliflower and was bland..ughh. So miss this is grilled ..I said "oh nope then u cooked my food too hard..its dry..and. those veggies bland.." fix my food or give me my monties back..so they gave me half of my money back because I brought back half a wrap (was supa hungry and had to take meds) but how petty are they?..So my son want chicken and fries..sp he called it in...so your son food is ready..its..oh nope we don't want it. Dont...
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