Captain's Bar & Grill — Restaurant in Maryland

We had never been here before & we will never go again. We went on recommendation of a customer of mine who mentioned it was $1 tacos and 2 for 1 beers.

The place is a decent small size, you seat yourself but no sign to tell you that. After sitting for 10-15 minutes someone came to get our drink order. Waitress appeared hurried & slightly irritated that I didn't know what beers they had, & they have no list of drinks (even sodas) or costs. Their tap was broken so it was bottles/cans only. I asked if they could do a Shirley Temple for my girls, they have no cherries & used just enough grenadine to make it a sickly pink color. What kind of bar has no cherry garnishes? (my hubby & I went to bartending school & even dive bars have that). The beers here are typical domestic Bud, Bud light etc. nothing for anyone who likes craft beer, which unfortunately is my hubby and me.

We waited another 15 minutes or so for someone to take our food order. It seems the $1 tacos are only crunchy, soft tacos are $1.50 (weird). We placed an order for 8 tacos and 1 beefy mac for my daughter. My husband was meeting us and hadn't arrived yet. We were too cold where we were sitting & my daughter's friend kept getting dripped on by water from the ceiling, so we moved to a different table. (I saw water dripping in many places from the ceiling.) My husband got there and sat, and about 15 minutes later our food came out: the tacos were on paper plates and only 2 to a plate, so it got crowded on the small table fast. (The table was very rickety & had coasters under it.) My daughter began eating the beefy mac and didn't like it, so she ate a taco. I & my husband tasted the mac--it was flavorless & noodles were very soggy & overcooked. In the meantime my hubby had already ordered 6 more tacos (before my daughter had said anything about the beefy mac). The tacos were ok, but Taco Bell is even better, which says something because we don't eat there. You get what they give you which was simply beef with a tiny bit of lettuce & tomato, and cheese. We weren't given any other choices, and no sour cream or salsa which we saw on other people's plates. But my poor hubby was hungry, so we ate.

It seriously took another 20-25 minutes to get 6 tacos. The waitress apologized saying they had a huge food order (from where or who Idk because it wasn't very busy in there). I mentioned my daughter wasn't going to eat the beefy mac because it was soggy & she didn't like it. Her response was "I don't know what to say. None of the rest of you want it?" When we said no, she said she would throw it away. My daughter & her friend begged us to cancel the 6 taco order so we could leave.

My daughter went to the bathroom & came back with a horrid look. She said there were women in there talking about how you can't flush both toilets at the same time or they won't fill properly and will overflow the bathroom. The toilet was also cracked. She was actually scared to use it.

We decided it was time to go but it took almost 20 minutes to flag someone to get our bill. The waitress passed our table at least 6 times, looking directly at us with finished paper plates & beers, but went to the other larger tables instead to check on them. We never were checked on. When we got our bill, it was evident these people don't give a F* because they didn't take off the beefy mac dish my daughter wouldn't eat. We were so disgusted we didn't even want to argue, we just wanted to get out of there.

Both my daughter & her friend felt sick after eating there. I think we would've had a better meal at Taco Bell & had beers at home. I've never experienced such a lack of caring at a place, from the restroom to the drippy ceiling, to the tasteless food, and waitstaff not being attentive. My husband and I are believers in tipping 20%, more if warranted, being that he has worked in restaurants & bars before and our elder daughter works at a restaurant. These people were lucky they got...

I actually went in the summer of 2010. When we first walked in it felt like walking in to the cheers bar, but being the one couple they didn't know. It was awkward. But we looked helpless and a waitress came over and asked, "you sure you're at the right place? You look lost." We said "We were looking for good crab and we heard from friends of a friend that this was the place!" She said "oh shot, well let's sit you down!" Let's note at this point I'm from Vegas, and we don't have [good] crab. She sat us down and started giving us a run down on how to order, what to order, how much and how to eat it. She said the place was more a local hang out of long time locals and they don't see many people other than the regulars, so they were a little surprised when people from Vegas were so far off the main Baltimore hub for crab. The chef came out to show us how to pull the crab apart etc after bringing the 5lbs out. The food was incredible! Unreal almost. I've since been to many good crab joints along the Chesapeake and this will forever stand out in my mind as the best. Though surprised to see us at the beginning, their friendliness topped the cake and the crab was the cake... And it was Dan good. How I wish I could go...

Here's my full, honest review..

I have been going to captains for a little over 4 years now, on and off, at most 1 or 2 times a month. Normally, I go out of my way to eat here and a grab a quick beer as I'm buzzing around town. The used to be awesome (mushroom Swiss) burger was always my choice. However, today I decided will be my last time, as my experience was awful. The bartender, Cindy I believe, was very very nice, and she immediately took my burger back since I asked for a "rare" burger and it came out nearly well done. This was not my first time sending a burger, only in the past 2 months though. My burger came back out, damn near uncooked, now, I'm no chef, but I do know how to cook a proper burger. I felt this was almost a snap back from the cook in the kitchen for sending the burger back.

My solution, teach that cook the proper way to do things, or find someone who does. I WILL NOT be returning until that is resolved. My uneditable food...