Five Guys — Restaurant in Maryland

I have eaten here a handful of times and each time has been disgusting and the customer service poor. The last time I requested a cup of water and when I took a sip it tasted like hand sanitizer. I returned the drink to the cashier and explained to her what the issue was and she acted as if she suddenly could no longer speak English. Today, I returned to Five Guys at the mall after a long hiatus. I ordered a burger and a cup of water. The same thing; the water tasted like a cleaning agent of some sort. I returned the water and then had to purchase a bottle of water. I tried to explain the issue to the cashier and again this individual pretended not to understand what I was saying. She did nothing to fix the water issue and did not tell her manager who was making food. I will never...

Simple menu... Burgers, hot dogs, and fries. The Little Bacon Cheeseburger is my go to.

And when I'm feeling extra hungry, or when ordering for more than one person, a small fry (regular or Cajun) will usually be more than enough to feed a family. They fill the standard size cup you order and then add an extra scoop fries to the bag. You definitely get your money's worth in fries.

The only thing I could ding this location for is the prices as they are higher than their other locations. That's not unusual in the mall but still a bummer...

This is the worst five guys I have ever been to and maybe the last time I ever go to a five guys. This is in the mall in Annapolis. While my burger was cooking, they sat a pile of wet lettuce on my bun, as well as squirting, quite a bit of ketchup and mustard on the bread so by the time the sandwich was put together. The bread was wet as if it had been dumped in water and tasted like dough, and I had to take itapart and throw away the bread. It...