Subway — Restaurant in Maryland

The cashier did not clearly explain my order to me and was mixing up his words and confusing me and ended up overcharging me. I asked to return the items that I did not want and asked for refund and he said he could not as he had already rung it up and the manager was not around and will call me. The manager whose name was Karen never called me. I called her and she said she could not refund it also as she had closed for the day. She did not even bother to give me coupon or any future discount. This was very inconvenient and bad service. I called Jose Ramos mentioned on the receipt but he never...

Goodness. Well-meaning, nice employees, but PLEASE train them before putting them out there. It should not take 25 minutes to get three sandwiches made. As a speaker of English as second language, I understand not being fluent, but you should at least recognize the names of your own sauces, and know that yellow mustard is NOT honey mustard. Sigh. I fault the management, not the untrained (but really extremely nice)...

This is closest subway to my house. Next time I would drive anywhere else other than this subway. Bread was burnt, veggies look fresh but does not taste like it. When we asked for more lettuce and onions, she act like she is adding but did not. While eating I don’t even taste the sauce even though I asked for more...