Subway — Restaurant in Maryland

Ali is horrible. His Attitude is horrible. Makes you feel like your business is a burden to him. Shows no care to the customers nor the sandwiches. Will not be returning to this location ever again. And it's across the street from where I work. Shame.

Update response from owner!

Dear Ryan Walters,

I want to take a moment to thank you for contacting me and to extend my apologies for the less than ideal experience that you had in my restaurant.

I understand that my staff’s behavior during your visit did not meet your expectations. He mentioned that you were distributing coupons inside my store which is not acceptable from me either. . I am always looking for ways to improve the restaurant experience for my customers, so I shared your feedback with my team to prevent this from happening in the future. Subway is dedicated to handcrafting our meals in a welcoming environment.

Thank you for choosing Subway® and we look forward to seeing you soon.

Wait what!? Coupons!? I wish I had a coupon and didn't pay full price for this abhorrent...

Very disappointed That was a very horrible sandwich no meat I paid for bread got two slices of pepperoni one have salami and a slice of provolone a little bit of lettuce and one slice of red onion and there was no oil at this location. The employees are so rude when you ask questions they ignore you and they don’t speak good English. Ever since the black guy left service has went down. Please don’t eat here because there going to make someone sick I also found a piece of hair in my sandwich. I am totally disgusted I will never eat here again. I feel robbed I really feel like I was robbed of that sandwich it was a bread they didn't even put the oil and vinegar on it and there was hair in it. They refused to make...

When my husband and I walked in, we were not greeted or even looked at. When we spoke up and said hello to the guy working, we were met with silence. It was maybe 30 seconds later when the guy turned around asking us “Are you ready now?” And we said yes. We ordered our food, he hadn’t said anything to us other than asking us what cheese we wanted. We walked back home after paying and as soon as I open my sandwich, someone’s very long hair was in my sandwich, not only in my sandwich but it was intertwined with the chicken and veggies. Needless to say we will not be going back to this subway, the service, the attitude, the food, that we received from this guy at this location was...