Subway — Restaurant in Maryland

Hello, this particular Subway has great service. I completed my order via the app. It appeared to process, but there was a glitch unbeknownst to me. I arrived at the location to pick up, leaving my phone in the car since it would be a quick pick up. The order was not ready and the first employee said there were no orders. Frustrated I walked out to my car to look at the app. A 2nd employee was now present. I stated it looked as if the app didn't actually process, but I wanted to check to ensure my card also did not get processed. The 2nd employee insisted I was at the incorrect store, asking me the address at least 3 twice. I replied it is this store we have came here numerous times. The 1st employee still attempting to be helpful showed me the queue. I indicated none were my orders. I then walked over to the ordering location. The 2nd employee said, your order is not here. Are you sure it's not another store? Again, I stated it looks like it didn't process so I am going to order them here. She rolled her eyes, removed her gloves and walked to the back. I asked the other employee can I not order here what is her problem. I am not understanding. She too was not sure of the issue and tried to resolve. I left called the manager line and left a voicemail with the details. Not sure what the...

we thought they closed at 10, it was 830. the sign said open. so we went in. ordered our subs and another guy came in. they never said or mentioned anything until we all sat down, unwrapped our food and started eating. 2 minutes after that one of the employees says "before you guys get comfortable,we're closing " implying we leave. so we did.but the other dude stayed. like a boss. Bottom line could have said something when we came in. or put some hours...

Ordered a 6’ sub 2days before the superbowl in person. Stated No less then 5 times I wanted lettuce,tomatoes,and onions in cups not on the sub. Paid $150.00 with tip. Pick it up gameday it has hot peppers, banana peppers and everything else on it. No one working that day spoke English and couldn’t get me in touch with a manager or owner After many years buying there I will never step foot in that...