Subway — Restaurant in Maryland

Horrible customer service. My plans was for me and my family to eat Subway. I waited in line for a couple of minutes just to be disappointed. Before I could get a word out. I was asked WHAT DO YOU WANT by the counter attendant. No hello, how may I help you or etc. I gave him another chance to correct himself. I said hello how are you and he repeatedly said again WHAT DO YOU WANT. Please be aware. If you don't mind being disrespected and belittled this is the Subway you should go to. Hopefully upper management will read this review and get this location some customer service training on how to be pleasant and greet their customers...

If I could give it 0 stars I would. I made a delivery order on the app at this location today and what arrived was absolutely disgusting. There were gnats and insects in my order when I retrieved it from the delivery person, which is absolutely inexcusable. Then I called the restaurant to ask what happened and I was I was spoken to by two people who could not understand what I was saying and could not communicate properly, and I was hung up on while trying to ask for a refund. Do not go to this location because this is a health hazard...

I have been coming to this subway for years and never had any complaints. Recently I have noticed that the younger employee is always on the phone (using his earpiece) and not paying much attention to the customers because he is on the phone. I have observed their frustrations due to his lack of awareness on their faces. Customer service is extremely important especially when it comes to making someone’s food. Take a phone break and get back to using the great customer service you had when you...