El Castillo — Restaurant in Mayagüez

Stayed at the hotel and visited the restaurant 3 times. The first time they told me that the breakfast menu would take more than half an hour because of the short staff. I left because my only option was the buffet and it doesn’t look very appealing.

The second time was lunch. I ordered the pasta special but the waitress assumed that I wanted the pasta regular sized. The pasta was awful. It seemed like they put the whole can of cheap Alfredo sauce. Didn’t enjoy it. My husband ordered a medium well steak and didn’t follow instructions. Steak was well done.

The third time we went for breakfast. They need more personnel for the quantity of people in the breakfast hours. The buffet was the same menu as yesterday. Didn’t look very appealing. On the other hand, the breakfast menu was excellent. I recommend the chocolate pancakes.

In a next experience, would only eat breakfast...

Trash. They say they open at 12pm on Sundays for lunch. At 12pm they old us they needed another 5 mins before opening. Then at 12:05 they told us they would open at 12:30. So after paying for parking and waiting, we just left.

There was sympathy or any kind of concern for the customer. Just avoid this place. There are better choices all...

Teniamos una actividad la cual era para un grupo de personas, pero al parecer ellos tambien dejaron que otras personas estuvieran participando de la misma reservacion que habíamos hecho. La realidad del caso que la comida no es para nada la mejor es bien sencilla algo común que consigues en cualquier cafetería de pueblo. Las papas salteadas estaban duras e insípidas, el pescado nada de otro mundo entendiendo que muy seguramente no era fresco, por otro lado las porciones no son las mejores comparadas con el precio. A lo que le puedo decir que si estaba bastante bueno fue el arroz con cebolla porque lo demás terrible. Uno le pedía cosa a una de las meseras y ella como que se molesta. Bueno la realidad que el precio es demasiado para tan pobre servicio y calidad...