This Starbucks should be shut down if they cannot operate with a Starbucks barista or can’t make the coffee you order. They are always having some malfunction with equipment, always out of ingredients and now they can’t even make the coffee we ordered! Where do you get hazelnut out of Venti White mocha ?? The order wasn’t marked so my friend had no way of knowing it was wrong. Now I am not driving all the way back there for a new coffee but I want to address this and they won’t answer the phone, imagine that !! EDIT: I returned to this location the following day because I saved the coffee for them, they can have it back! Thankfully Jamia was working and I want to be sure my negative review doesn’t include her. She is super nice and always remembers me and what I order, she does a great job and has never made an error with my order, I explained to her what took place and she made it right. It’s a shame they don’t have more employees like her Feb. 18,2024 when you think it can’t get worse, trust me it will! Now I have gotten a Venti white mocha with no espresso at all! Yep you heard me, I got water and whip and that is all ! It’s beyond belief and it’s just…. I am at a loss see my photo I will attach one or post one for...
Read moreI hate leaving bad reviews, and usually if I have a bad experience I just don't review at all. But not sure if the "barista" was hung over, drunk or high, but he was not with it. My drink was also not marked correctly. They made the wrong drink as they didn't listen when I ordered. I asked for Decaf as I am nursing and can't have caffeine, but it wasn't marked. I didn't have time to ask for a new one as I waited 10 minutes to get this one. And would have been met with eye rolls and huffs if I would have. Great reminder why I don't spend money here and go just about anywhere else...
Read moreThis Starbucks is hardly ever open. Then they’ll have a huge line and their system goes down all the time.. so they close down .. however they can still use the Meijer cash register a whole 8 steps away but say they can’t. It’s honestly a waste trying to go into the Meijer to get Starbucks then walk half way through the store because they have the Starbucks door closed off . You have to walk through half the store just to see if they are open. Even some of the people working behind counter are rude . Worst Starbucks I’ve...
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