I used to love this place however the past few times we've had an issue, no apologies and certainly not very helpful. They messed up and gave me chili n cheese fries and not my gf (on the receipt it said the correct plate they went with) she went back without realizing they put it on mine they had the nerve to tell her she would have to pay for new fries or bring those fries back. She already had driven back. Well after this last bad experience I can say we will no longer be going here. Customer service needs improvement big time!!! You made the mistake the customer shouldn't be...
Read moreGreat for chicken but the customer service is beyond poor. Called for over an hour and a half to place an order for pick up as I don’t live in the area and know it takes them 30 minutes to make chicken. 2 days in a row and I drove over an hour for chicken. One day I showed up at 6:32 and they stop making chicken at 6:30 and denied to service me. I showed them my call log of multiple calls trying to place the order prior to that time. I used to love the chicken but after such horrible customer service the chicken...
Read moreOne of the worst resturants I've ever been to. Paid almost $12 for a "cheeseburger plate" and waited almost 45 minutes with maybe 4 people in the restaurant. The hamburger patty was about the size of a small McDonald's hamburger and had no taste at all other than being overcooked. Fries were the same. The lady serving us was mad at the world and could barely communicate. For example, when she made are drinks (which took about 10 minutes) she looked over at me and nodded her head at them for me to come get...
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