Me and my daughter decided to stop for some tea . As we ordered the lady taking our order informed me that they would not have any boba ready for another 20 minutes . We decided to ask for some recommendations and was told to sub for lychee instead . My daughter ordered the iced honey green tea with boba originally but subbed per recommendation for the lycee . When we got our drinks she wasn't a fan . I went back and asked if we could change the drink and the employee offered to drain the same drink . I asked if I could pay the difference for a fruit tea instead . I was told that it's against "policy" to take care of the customer and switch out the drink . The window associate then proceeded to take the drink and tell me it's not her fault my daughter doesn't like the drink, and was extremely sarcastic even rolled her eyes a few times . she stated that we would just need to pay for a new drink . I did ask for the manager who said her name was Tam , she repeated that she could only drain the drink after her associate also took the drink back . I was confused as the customer that I would need to basically pay for another $5 drink when they recommended it and we stated we would pay a difference for a new drink . I understand not wanting to be wasteful but why would we Be forced to keep a drink we didn't enjoy that was recommended . And after the straw and drink was open they would still want to swap out and have three people touch . #covid i love boba drinks and happy this one is near the house , but I would rather drive to boba off custer for the friendly service . Not a fan , service wasn't about satisfying a potential life long customer Just...
Read moreThe menu at Magic cup boasts an impressive variety of boba tea flavors and toppings, catering to the traditional and adventurous alike. I opted for the classic Milk Tea with tapioca pearls, while my companion dared to try the intriguing Taro Matcha blend. Both were executed to perfection. The teas were refreshing and rich, the pearls were cooked just right - tender and chewy - and the flavors were balanced beautifully, ensuring neither the tea nor the sweetness was overpowering.
What set Magic Cup apart was not only the exquisite quality of their beverages, but also their outstanding service. The staff were warm and welcoming, patiently explaining the different options and even offering customized recommendations based on our preferences. They seemed genuinely passionate about their craft, a passion that clearly translated into the products they served.
Additionally, the atmosphere of the place was a delight in itself. The interior was clean and well-lit, with comfortable seating that made it an ideal spot for a casual hangout or a cozy work corner.
The convenience of its location is the cherry on top. The ability to recharge my car while I refreshed myself with a delightful drink was an absolute bonus.
Magic cup elevates the boba tea experience to a whole new level. Its blend of delectable beverages, exceptional service, and perfect location near the Tesla Supercharger earns it a well-deserved five stars from me. A must-visit for any Tesla drivers and boba tea enthusiasts passing by. I’m already looking forward to my next charge and chill...
Read moreI came to this shop on Saturday night around 8.30 PM. I ordered for a ginger milk tea. There was lady who served it. While ordering I asked how is it prepared initially as it was new addition to their menu and I never tested it before. So I took a chance and ordered this instead my regular coffee. The staff who took order never asked if I need sugar in it and I was expecting regular in it. Finally when I get my tea and took a sip of it it wasn't tea at all rather it felt like sugar syrup. Hence I came back and told them there are too sugar added in it. But the staff (lady) over there was too arrogant and was not even ready to accept her own mistake that she added too much sugar in it. According to her the sweet was regular but even for me as a sweet lover it was just un tolerable so I trashed it on the shop.But she was stick to her point rather accept it or ask for an apology. I used visit here quite often here to have my coffee and this was never happened before henceforth I am not gonna come here again and I would suggest people to think twice before...
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