I wanted to send food to a friend who lives in Medfield from my home in Florida. This restaurant came up with great reviews. I placed an order that I thought was going to be delivered. When my transaction was finished I realized it didn’t ask for a delivery address so I called the restaurant. In the conversation I realized there was a mistake and my order was done as a pick up. The gentleman I spoke to, who I now know is Paul is the owner, listened to my dilemma. He immediately said “give me the address I will deliver the food for you.” I was shocked. He even text once he delivered the food to let me know it was taken care of. I can’t say enough about this man and his restaurant. He is what this country needs more of!! People who actually go out of their way for another person. Bravo Italian Groceria Medfield Gracie...
Read moreVery consistent, generous portions, great recipes, fresh ingredients, and respectful staff. The latest management--who's been around for quite a few years now--seems to be doing an excellent job. The food has always been good, but with prior management (many years ago), there were occasionally consistency issues. They've established quite a following around town; every time I go in, I have to wait in line. Even though I don't go that often, the person at the register always seems to remember my order. They're always polite, even to customers who don't return the favor.
I'm not sure where that other nasty review came from, but in the decade or so they've been around, I've never seen anything like that. They make the sandwiches in a visible area, and people watch all the time. It's pretty...
Read moreI call for sandwiches from time to time as I like some of their food. Unfortunatley I can't get past how rude the guys are that run that place. Ive gotten a sandwich before where they forgot to put the chicken cutlet on. I understand mistakes happen so I continued to go there. I can't get past how rude they are in person and on the phone. Today I called and the guy who picked up rushed me in a rude tone and said " what do you want" 5 times in a row and told me to hurry up. I will not give people like this my business and will make sure everyone know's this. I rather deal with nicer people who deserve the business right down the st in...
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