I went here on Thursday night with high hopes that my husband and I might have found our new regular spot in Medford. We arrived a little late for dinner service, around 8:45, but they told us the kitchen was open until 10pm and that we could sit for dinner. We sat down ordered a drink, an appetizer, and entrees. As we waited the waitstaff began picking up and removing the tables from around the restaurant, including our section. Once our appetizer was served they began vacuuming the area we were sitting in. Our waiter stood at the host stand next to us, on his phone, oblivious to the disturbance. However, as we were eating our entrees, the person who I think was the manager, asked his waitstaff to flip over the table behind me and begin scraping gum off the underside. Needless to say the sound of gum being scraped in my ear as I was eating was enough to ruin my appetite and we decided to leave. When we pointed these shortcomings and suggestions for a better customer experience our waiter provided an insincere apology, explained that they were preparing for the rugs to be cleaned, and brought us our bill. While I understand the need for regular maintenance and cleaning, I refuse to believe that should be at the expense of the paying customer. In the future I would recommend closing the dining area early for cleaning and leaving the separate bar section open so that customers are minimally impacted.

I'm disappointed to say even though the food was good, the experience left A LOT to be wanted. Our search for our regular spot in Medford continues....