Dixie Queen — Restaurant in Memphis

I have to say that I had a problem with my order and I contacted the owner Mr. Deddrick Trent. He was so concerned that I had received less than quality service that he kept apologizing, informed me that he would make sure to have a talk with the cook. Mr. Trent not only had them redo my complete order but had them give me $20 back instead of $17 which I spent. Mr. Trent told me that he would make sure the hamburger was cooked to perfection and it was. He is the type of businessman we need in this fast food industry. I saw where some people gave bad reviews, what I want to say is that should this happen again, to you; keep calling that number. And leave a message, Mr. Trent will get back with you. Sometimes our employees have bad days or a don't care attitude. That is not the owners feelings and they care about ours; at least Mr. Trent does. And thank you Mr. Trent, for listening to my complaint and resolving it quickly. This makes...

Ordered bacon cheeseburger, onion rings, & Pepsi. Burger & onion rings were amazing! Homemade flavors, well seasoned, worth money & time spent. I loved the fountain Pepsi because by the time my husband & I walked to our hotel room, settled to eat, I was worried my soda would be watered dwn like any other drink would've,but not this time! It never lost favor which was noticeably different. I love food from the south! I'm here once a year and can't get enough of their food! Makes other places hard...

I bought a 10 piece wing half lemon pepper and half homestyle. The homestyle wings smelled like butt. And I took my time and carefully smelled all of them. I called to complain about my order but was told that the number was out of service.The carrots smelled like someone sneezed on them. I will not be returning back to this Dixie Queen location. Stay away from the Winchester location and spend your money at a...