Donut Delite — Restaurant in Menlo Park

I have been going to this place for 3 years. For some strange reason, nobody at the place smiles or offers a genuine “good morning , how can I help you?” I wondered if this was just a place were people are not happy to work???

Now, the reason for my 1 star review is the service I received 4 days ago. I ordered. 2 chocolate, 2 sugar donuts. I asked if I can please get a small box, since they have a bad habit of putting the chocolate donuts together , and they melt into each other, and really make a mess. The short Filipina that was helping me would not give me a box. I told her that I did not want the donuts to stick together and she still would not give me a box. She told me that I had to buy 6 donuts. So I told her that I would “pay for the box”.

When I was charged, she rang up the donuts, and then with a smirk, typed in $1.00 extra for the box. My problem was that she made it a point to press the register were I could hear how hard she typed in the “$1.00”. This was a rude and petty attempt. The entire time she helped me, you could just see how miserable she felt to be working there. The typing the $1.00 into the register and smirking, is the reason i write this review after 3 years of buying donuts. As I left the shop, I told her that I would be keeping this box as a reminder of the service. She then told me “make sure to bring it the next time so I can put my chocolate donuts.”

This woman looks unhealthy, and just plain miserable. She seems very unhappy be working at Donut Delite, and treats customer accordingly. I plan to keep this box until December, and giving it to her as a Christmas present. Horrible service!!!! You can’t miss her…….. short , shiny forehead, unhealthy complexion…… avoid having her help you. The donuts are very good…….. it’s just a place where people seem to not...

I did come here for the brekfast sandwitches due to convince. NOT anymore the rudeness of the man that always works behind the counter has pulled the final straw.

This place is sub par cleanliness at best. One of my co workers said this man was clipping his finger nails right behind the counter when they walked in. But for my personal experience this man is rude, disrespectful, and is very hard to understand. The language barrier isn't a big thing for me but when your rude like he is and not welcoming and feel like your constantly being rushed and then when your finally ready to order he does some small task behind the counter to make you wait to order. Like making decisions on what we want to order makes his job that much harder.

Im 100% never ordering from this place...

Went here on a whim before an event in the area and we got breakfast (it's all day). It was delicious! My 2 year old got a breakfast sandwich that was toast, egg, ham and cheese and it looked incredible! my son got pancakes, which also looked great, husband a breakfast burrito (devoured it) and I got the bacon and eggs with toast. I was sad there were only 2 pieces of bacon, but the eggs were those weird sort of scrambled and fried eggs you get at diners that are somehow amazing. We didn't get any donuts because we were Inna rush, but all of the pastries...