Subway — Restaurant in Menlo Park

Let me just say the employee had a strong accent and the customer in front of me didn't speak loud enough. This created a language communication problem so much I had to intervene and assist with his order. Now we walked in at different times and drove different cars and because I helped the customer with their order. The employee assumed we were together and tried to charge me for his sandwich as well. The employee took so long with the the customer before me, his mom popped in twice to see why. You would think the employee had plenty enough time to not forget the meatballs in the boys sandwich and the avocado in one of my sandwiches. They have cheat sheets for every sandwich right in front of them. Each sandwich has its own ingredients that it comes with, so why ask the customer what they want on it. The supervisor gave her employee a desperate look and almost jumped in to help out a couple of times. She decided not to intervene and not say anything so the order took longer than need be. A simple case of "my English is not so good". I told the kid better check your sandwich before you leave because he didn't put any meatballs on it. I don't know the outcome but how do you forget the meatballs on a Meatball sandwich? Or the avocado on a turkey and avocado sandwih. Well this guy did. One more thing, I think the employee missed his customer service orientation because he had none. There are like 10 parking stalls that say 20 min parking. With no shade. I'll just say this say this..I won't be back. Gotta go,...

Came here to get a quick lunch. Usually takes me 10 mins but took me 20 to just try and get my order in. Seems like they hired two new girls. Employee with all black hair was vaping right in front of the register with my family beside her. Employee with light brown highlights was nonstop talking to her coworker while I was just simply trying to tell her my order. Not only that, while paying she placed the money on the counter with no sort of goodbye or thank you, and goes straight to gossiping. I don’t know about this place anymore. I would rather not have a pink vaping employee to contaminate my food. Really bad employee selection. I would hope the employer teaches them not to take their work time as...

I ordered a roast beef sandwich with a fountain soda and chips and one oatmeal cookie. As I was getting my drink the next customer ordered her sandwich. She asked for fresh bread. Once I bit into my sandwich I know why she asked for fresh bread mine was staled. The cookie was hard as a rock. I will never go back to this establishment. The over cleanliness was lacking. The drink lids were scattered broken and un replenished. The employee was not friendly at all. I asked for extra lettuce and he gave me the tiniest pinch extra. He barely put any on...