Pizza Hut — Restaurant in Mesquite

Terrible place to go to I've truly tried to give them an opportunity to make up for their mistakes. The manager on duty today 4/4 is terrible he is combative and hostile. He hangs up on you and doesn't care about this establishments growth. They are OK with making incorrect orders then as we pay to have it delivered have to go back up there to get your order corrected! They don't give refunds but give you a credit! All while they are throwing away pizza that people don't come pick up. The manager said it's just food and threw my order I had brought back because it was incorrect on the floor this incident happened about a month ago and today was their opportunity to make me see why I should go back. It's terrible the guy at the register felt bad and apologized for the behavior of his own manager. With the economy today we don't have to buy food out bit we are trying to help you stay in business if it's not appreciated them we won't support you. Being kind to people doesn't cost a thing! I'm not going to support a place who can't treat people...

I’m a close by resident I recently started back ordering from here. My most recent order was incorrect. I ordered a delivery order and upon my food arriving I received the wrong order. I spoke with the managers about 3 times as they were trying to decide how to compensate for me receiving the wrong order it was decided for me to receive a refund. However I never received my refund I called to check on the status and was told I’d receive a call back which I never received either. I was upset that night after a long day coming home I ordered for my children and I. However I am 4 months pregnant and didn’t get to eat that night because I ordered a Hamburger pizza but received pepperoni and hamburger, a all cheese pizza, and a pepperoni pizza which were all wrong. I didn’t get to eat because I don’t eat pepperoni. They weren’t rude about the situation but just very inconsiderate and lacked good customer service. Also did not stand on business when it comes to compensating or returning money to a...

Was absolutely horrible. It has been over a year since using Pizza Hut and I decided to give them another try. Bad mistake. I ordered a dinner box thick crust pizza and the corner pieces had hardly any cheese or meat on them. I asked for easy sauce and got none at all. The breadsticks did not have any garlic or cheese on it at all. I called up there at set over what they had sent me. I'll talk to the manager and he was going to make it right for me either I was going to get $15 credit for the next time I come or he would totally redo another pizza and have it sent out. I spent $23 on my order the first time. Second order came out and this time I asked for thin crust easy on the sauce. Once again I get no sauce. The pizza had no flavor at all whatsoever. I will never ever use Pizza Hut again. The cheese that they show on TV stream out when you pick it up is a bunch a bull. I would suggest to anyone use a different Pizza Company...