Waffle House — Restaurant in Mesquite

Worst Waffle House I’ve ever been to! Seriously don’t come here. I got there and it seemed ok like any other Waffle House. The waiter was ok at first she took out orders on what we wanted to eat, but then she took out orders on what we wanted to eat and we asked for a medium cooked steak we all ordered the same except for my little sister she just ordered a waffle. After like 15 minutes the waiter comes with the waffle and finally brings the eating utensils and LITERALLY PUTS THEM PLAINLY ON THE TABLE. And she forgot to bring one set of utensils. Me and my family didn’t want to say anything so we let her but as soon as she walked away we got the utensils and wiped them with a napkin and put them on top of the napkins. Meanwhile we noticed there was 8 workers at the moment 4 of them were cooking the other 4 were standing behind all of them just looking at them or on their phone. After around 30-40 minutes of wait the waiter brings 2 stakes well cooked and very dry we told her we had ordered 3 she told us the rest of the plates were on their way and she comes with 2 plates with the eggs and harsh browns so my dad told her we were missing a plate with the 3rd order and asked her that if she had taken the order she said yea it was on its way and then she turns around as she’s about to walk she turns back towards us again and asks what my mom had ordered we told her it was the same thing and she leaves. 10 minutes later she comes back with the eggs and harsh brown and she says that she was still waiting on the meat and that she’ll bring it. She brought it soon after. A couple minutes later we were the only ones there and 3 girls take their lunch break and they are having a LOUD conversation they were so loud in there me and my family all felt uncomfortable.they finished eating and went back to doing nothing. Just don’t go there the costumer service is bad the food is bad everything is bad there was...

This was the worst experience I have ever had at a restaurant. I ordered an All-Star. My waffle NEVER came. I asked the waitress about it and she said yes she would get it and walked away. She never returned to the table. She finally after 30 minutes of sitting there sent another server over, who walked up to the table and said “whenever you are ready” and walked off. I then asked to speak to the manager. We sat another 5 - 10 minutes waiting for her to come over. She did offer a 15% discount, but I will never eat here again. My 5 year old wanted more toast, but we were never able to order it cause through the 45 minutes of just sitting there no one ever came to ask us how we were. The waitress was disappearing to the back the entire time. So after leaving I had to go feed my 5 year old AGAIN cause she was still hungry. Not to mention the food that did come out was burnt. I tried to sit patiently and see if anyone was gonna step in and correct the issue the entire time. Which no one ever did. I would like to know who own this place cause they need to do some serious clean up!!!! I have NEVER left a restaurant without tipping, but this was my first time leaving $0.00. Which obviously the waitress did not want it cause she never came back to the table once. Not only was the food bad, but the...

I wish that I could give this ghetto place a negative star rating. My order was not only wrong, and but also looked like dog food. When I returned it the waitress then proceeded me to ask me what was wrong she then proceeded to tell me that it was not wrong and said it just had extra ingredients and egg yolks instead of egg whites. News flash if it is any different than what I asked for it’s wrong. She then rolled her eyes and said no problem and began talking to another waitress saying It’s not wrong it’s just extra stuff so remake it and so t forget the chili cause she made a deal about the chili not being on there. She then proceeded to mock me to other staff members and remade my order and it was still incorrect. Upon sitting down I noticed that the restaurant was filthy. There were mildew towels and leaks over the floor the low bar tables were dirty. The floor needed to be mopped and there were flies. No one had on gloves or masks. Order tossed. Waste of my lunch break. This location has soured me on the entire chain. Think I will be sending my pictures to the...