The Ice Cream Bar — Restaurant in Mesquite

*UPDATE - There’s absolutely no reason to bash one’s business as I am a business owner myself. I’m giving an honest review because it’s beyond ridiculous. You’re correct, you all have no courtesy for all customers. First time, my husband came with me on my hour lunch to try out a couple of things. My husband and I came in, the lady which was there, which was the only person working did not welcome us by speaking - When a Hispanic female comes in after us, at least 5 mins after us, she welcomed her there! That was a big red flag yet the only reason I left was because my lunch was ending and I returned not once but twice (only had something once)! This last time confirmed my husband was not wrong as he was even upset that I still wanted to go after being treated how we were the first time (No hello, I’ll be with you. NOTHING but looked at us). It’s sickening for you all to lie but I do understand you have to protect your business. Take direct criticism such as this and do better with treating all your customers the same. Don’t judge a book by it’s cover. Blessings & next time, don’t be so negative towards a negative review- it happens in real life. None of us are perfect but should definitely strive on being better than before 😊😉

Original: Ig the only way you’re welcomed here and to be given courtesy service is if you speak Spanish. Not to be rude but this is my 2nd time receiving the type of service I have. I’ll never return at this point because it’s no assumption, we’re clearly...

I always wanted to go here, probably the last time I go. It is a pretty establishment and clean. However the girls at the register have zero customer experience. Not a Hi how are you or something welcoming. I have a side business of snacks and I’m a people’s person and I think that if you are going to hire someone handling your transactions at least do the job in putting someone with great customer skills. Anyways they were not rude but it’s an improvement comment. Now I have never seen prices so elevated for Mexican snacks. I am in the business and honestly the place is not in an upscale area to be this expensive. Elote en vaso 6.50 for a 6 oz cup? Wow, La Super in Dallas charges 7 dollars for a Chicharrón preparado and you guys 12? They’ve been in business years. Like I said, it is a nice place but the prices are out of proportion. Lemon ice cream was not good, gansito ice...

Update: I think the folks taking the order need training in customer service. I wrnt a second time and ordered something and only got half of my order when I asked for the other half the cashier said you didn't order it. I was on the phone the whole time, and the person I was talking to said that was the first thing you ordered. When I mentioned this to her she rolled her eyes. There was a second person that said we are trying mam, which I can understand, but then she rolled her eyes too! I was very disappointed, especially since I was really rooting for this place. Also to clarify I was on the phone bit wasn't talking while giving my order.

This place is bananas, I mean that in a good way. They have a lot of options of ice cream you will be...