Wendy's — Restaurant in Miami

This Wendy's is horrible. The corporation should really pay attention to this store. I placed an order with no chicken nuggets on it and the young lady ask me what type of sauce did I want when I ask what does she mean she told me to drive forward. When I pulled away from the window I realized one of my combos was missing I went back to the window. The manager came to the window because the gentleman told her what they gave me was not the correct order. He didn't tell me that so the manager came in and asked me for the chicken nuggets back I didn't know I had chicken nuggets other than the ones that come on the four for four. I gave a lot of chicken nuggets back. Even if her wrap made a mistake and gave me a chicken nugget combo where were the French fries that go along with that combo I'm still missing a product. I was insulted because the manager acted as if I'm trying to steal from her I didn't know I had a 10-piece chicken nugget in my bag I thought they were the chicken nuggets that went with the four for four because I didn't pay attention to how many of them were in the container. And then she tells me to calm down never apologize for her wrap placing the wrong order and when I tried to clarify my order telling me to drive forward. You don't treat customers like thieves when you make mistakes she also walked away from me when I was talking to her very very disrespectful. This is the only store in the area so I happened to go back to the store to purchase some chicken nuggets later that night for my dog. And the rep told me we do not have any sauce. I said excuse me just to clarify you have no sauce for the chicken nuggets at all not any type of sauce and the young lady said that's correct. I said that's okay because again these nuggets were for my dog because I have been gone for a while and my dog missed her dinner. But how do you have a whole store and not one case of sauce for the chicken nuggets left. Again as I said in the beginning the corporate office really need to look into this store. The leadership in this store is not working like it should. A manager that treats a customer like a thief, never apologizes for the error and Ben does not have adequate supplies should not be a manager. I will not go to this...

Most of the time they are good. I always go at night, that staff is nicer than the day shift.

#UPDATE 9-30-22 I was asked for an update by Google, I guess since I have been there 2 nights in a row. I took off 2 from the 4 stars I gave it since everytime I have bren there this week they didn't have what I ordered. The people at the location didn't seem to care. And the excuse was that they can't control inventory on they side. Wendy's needs to fix this. I shouldn't be allowed to place a mobile order, get there and they are out or just don't have at all what I ordered. 9-28-22 I ordered like 10-12 things and they only has fries and spicy nuggets. If I order 2 Dave's doubles with a bunch of other stuff. That's what I'm spending my $4+ gas on to go get. Not 1 large fry and a spicy 4pc nugget. Same thing 9-29-22 I get there and they system down. But I had already place my order on the app so I was told to drive around. I get to the window and again. Still don't have what I ordered. I don’t know what happened to the old night shift but these people don't care. I was told "You need to come earlier". It was 8 pm? So you guys just stop making food at 8 pm and your employees on the clock till 3 am? You failed...

Great burgers, I find this food chain restaurants, to have the most reward in terms of size and meat consistency. Not all Wendy's are the same, lets be clear but overall you can see the value for your money. Many other restaurants in the competition have sacrificed their burgers size in order to meet their healthy standards... lets be honest if you are looking for healthy you wouldn't go for a greasy delicious magnificent beef hamburger. The great thing about these types of fastpay restaurants is that you don't have to struggle when making a decision about your hamburger combo, and if you are to also get the urge to buy two in order to get wanted satisfaction... then it not worth it. Therefore, I keep coming to Wendy's. I get more food for same dollar amount and the meet texture test even better. This's is one of those Wendy's you can get all the goodies. Just for a matter of my personal perspective I don't give more than 4 stars to fast food restaurant, a.k.a. 'fast pay'. That will be something I will kind of look bad about the new way of conducting business for, quickly pay for your food and wait more than 10 minutes to get your food, I have to say with the exception of a...