Bubbakoo's Burritos — Restaurant in Middle River

I went there on the first day and the services was good! The food was good too!

The second time I went back, the following week, the customer services was considerably worse. I had 3 tacos with shrimp and steak and they threw the toppings over the tacos without actually filling them.

The third time was the final straw. There was no one in line ahead of me, however the staff was dealing with the delivery truck. I did not mind the 5-10 minute wait, however upon placing the order I was getting my food made and another individual entered line behind me. My food was being finished when the individual skipped ahead of me to pay. After a long wait just to be seen, I was honestly shocked they would let someone skip ahead of me and force me to wait longer - his food was not even finished yet!

The level of disrespect from the other client and from the staff for allowing this to happen is completely unjustifiable considering the other high quality options in the area. Completely disappointed with the quality of service in general. 2/5 for the food, 1/5 for the service and atmosphere. Fastest downturn of a business I...

This is not just low stars review but management please consider feedback from customers. Unfortunately, the food was very disappointing and close to inedible. I spent $32 on two meals and chips, and it did not feel worth it.

The rice was mushy and bland, the hibachi steak was tough with no flavor other than sweetness. Many items tasted like they came straight from cans. The pineapple salsa seemed to be from canned pineapple, the queso watered-down from canned queso, and the pickled jalapeños of course also canned. The chips tasted like they were straight out of a bag rather than fresh.

Compared to places like Chipotle or QDOBA, the freshness and quality just weren’t there. And I understand that it’s Mexican fusion concept but the quality and flavor need a lot of improvement or customers won’t be back. The only things that seemed decent were the lettuce and shredded cheese.

It felt like a waste of money for food that didn’t taste fresh. I truly hope management takes this feedback into consideration and makes improvements, because this place could be much better with fresher ingredients and more...

Went for dinner on Wednesday night. Quite a variety of choices on the menu, a little overwhelming at first! The fusions are interesting though. Chose the Crema Get The Money burrito, with chips and salsa on the side (very similar to a standard carnitas burrito at one of their largest comepetitors). Happy with the food and chips. Staff was still learning the menu themselves which is understandable since they had only opened a few days earlier. Staff sat down to eat themselves while we were there and after the line had died out. We saw the manager making sure all of them had drinks and enough food, which was a nice observation. Definately a solid new quick-food option...