Geppetto's Pizza & Ribs (Middleburg Hts. Ohio) — Restaurant in Middleburg Heights

TL;DR: Josh says this is the premier carry out restaurant in Northeast Ohio. Great food prepared by even better people, and a local business you can feel good about patronizing. Tell them Josh sent you, they WILL know who you're talking about!

If you've got the time and desire to read more, I'm about to preach. This is the only review on my Google account. I only have a Google account because my phone necessitates it. This is the one place I can think of that's worth my time and effort to promote.

I've been ordering carry out from Middleburg Heights Geppettos for about 20 years. When I lived in Middleburg, they were a bi-weekly indulgence. I don't live in range to get it quite as often these days but I drive by on the way home from work, so if the timing is right, I give them a shout.

Whether it's been a week or six months, when I call I'm greeted with joy from a team that's had a genuinely shocking lack of turnover over the years. In a business segment that churns through employees like butter, the staff retention combined with the truly pleasant interactions every time tells me that this is a good place to work.

It also means consistency. One of the reasons that national chains succeed over local joints is because you can typically trust that if you got something you liked, it will be the same the next time. But because of the staff longevity on offer here, you get the quality of a local restaurant with the consistency of a chain. I know exactly what my half slab rib meal is going to taste like, every time.

I have dined all over Northeast Ohio, with an eye towards places like this, pizza, wings, ribs. Geppetto's is the king of NEO, and the Middleburg Heights location is one you can feel especially good about patronizing. Support an incredible local business and let Geppetto's take care of your dinner tonight. I'm willing to bet the first time won't be the last time. And like I said, tell 'em...

Tried to place a order online pizza price says $9.99 called it’s $10.99 wasn’t an issue but girl taking the order was rude I was just trying to let her it’s different online she told me when I come in I can get an updated menu which was fine but when I walked in she was with another customer talking about rude people and said some people are rude like the one walking in and the lady looked back she then says let’s hope there not rude anymore and the customer laughs and leaves I then get my order and pay she tells me how I must of been on the wrong site. It’s a $1.00 difference I didn’t really care I was just trying to let them know it’s different or that it could say that if you only order online I’m 7 months pregnant and was just trying to order pizza I work in customer service and never was rude but I won’t be coming back after that I’ll drive the distance for my pregnancy craving to get better service and not be talked about in front of other customers...

Needed a quick pickup site for a party over the weekend and went with Geppetto's as they were the closest with sheet pizzas. It was my first time ordering from this location.

When I walked in, I waited a good 20 seconds or more while the cashier was texting or browsing her phone before she even acknowledged I was standing at the counter in front of her.

The cheese sheet pizza was pretty good taste wise, but the pepperoni was well overbaked, dry, and the guests at the house didn't much care for it. Neither pizza was cut through and we needed to re-cut both of them while serving the food. The pepperoni had one slice of pepperoni per pizza slice and the toppings felt lacking.

We didn't have a very good experience and neither did many of the guests that were...