Sweet Neptune. I came into the store today with a group of friends hoping to grab some grub. I look up a the menu and see what was called a "stuffed pizza." I asked to know what sizes the pizza came in, and the ladies behind the counter said just 14 inches. I thought to myself, "surely a 14 inch pizza isn't enough for three grown men." The women reassured me that it would be plenty, my friends concurred, and we ordered the stuffed pizza. Expecting some sort of calzone-type pizza, we were surprised to find what can accurately be described as a deep dish cheese pie. Not pizza-pie...pie-pie. I am talking a calculated 154 cubic inches of pure, unadulterated cheese. Now sure, I am a cheese lover. But after finishing one bite of pizza, I quickly realized that the ratios were drastically skewed. I am talking 3 pieces of meat, a tablespoon of sauce, some crust, and 10 frigfragpaddywhackin' pounds of cheese. Enough cheese in each slice to satisfy two weeks of recommended dairy intake and back up your digestive system for a month. Chuck E. Cheese himself would have been unable to consume this pizza. Now don't get me wrong, the first bite tasted about a 7/10. By the time I had finished the first slice I was physically struggling to get the cheese down my throat, to the extent that I was getting ill just looking at the cheese that was literally piling out of the sides. I am not exaggerating when I say there was a layer at least one inch thick of just cheese. I tried for a second piece, not wanting to waste the food, which was modestly priced at 28 dollars. It was about two bites into this slice that I realized that I was just sad. The shear volume of cheese I had consumed was unparalleled to anything I had every done before, and I have single-handedly eaten entire pizzas. I am talking Zeus himself could not have eaten this whole pizza. If I had an hour to eat this pizza, or I'd be killed, I'd just ask to be killed. There is no way I could get half-way. I was truly gagging and choking by the second slice, and will not have dairy again for a week, minimum. I have no idea how it could be served without a waiver. I mean this thing was 90% cheese, 5% meat and sauce, and 5% crust. Enough oil dripped off of this to keep a semi-truck serviceable for 50 years. Just twisted, unpalatable evil in its rawest form. To be fair it is my fault I ordered it, not knowing it was complete trash. Plus, the initial taste was good. Worst pizza I've ever had. I had a great time,...
Read moreTo say I am disappointed in the service I just received at Crazy Oven is an understatement. I place an order for a large supreme calzone with no ricotta, no onion and no green pepper. I order it this way under the instruction of the staff of Crazy Oven. When ordering it this way it is less expensive than if I ordered a regular calzone and added sausage and mushrooms. After verifying my order several times I drive from Lawrence Park to Presque Isle to pick up my order, because they do not offer delivery. I get home and am excited to slice my calzone! My absolute favorite take out from anywhere! It is covered in ricotta cheese. The slime and liquid from the ricotta cheese is seeping from the dough. It doesn’t have onions or green pepper, but has ricotta 🤨 I won’t eat it. I call to make a complaint and I am offered a replacement if I want to drive all the way back to Presque Isle to exchange it. Well I don’t. You’ll have to talk to the manager then she says. This boy (the manager Paul) gets onto the phone. He talks over me each time I open my mouth to speak. Doesn’t once offer an apology. Has a condescending tone to his voice as if my time, gas or patronage to this business for the past 10 years means absolutely nothing. He is treating me as if it is my fault they screwed my order up. I put him on speakerphone for everyone to hear his tone of voice towards me. Honestly I’m in disbelief that you are the face of this company. My boyfriend decided he will return with the calzone to receive a refund because like I said, I won’t eat it. Once returning with the calzone, he asked to speak with Paul, the condescending twerp on the phone (and obviously didn’t say that aloud). Paul emerges from the back and says “What’s up?” After explaining again, why he was there this big tough guy actually wanted to go outside and fight my boyfriend. If you are going to call yourself the face of this company then you should take some courses in customer service. I have never in my life been talked to by a so called “manager” of a company I am spending my hard earned money at, in this tone of disrespect before. I will never, ever again patronize this business, nor will my friends or family after...
Read moreWorst service ever. First of all we were told to sit wherever so we sat in a booth by the windows we then sat there for 15 minutes without one person coming up to us to get our drinks or our order, after every person in the restaurant walking by us finally someone came over and got our drink and food order we then didn’t get our drinks for 40 more minutes when half of our food came out which was basically thrown at us with how hard she slammed it down on the table. Then it took another 10-15 minutes to get the rest of our food. After we had been done eating we asked for some boxes and our bill and our waitress then proceeded to clean off another big table and go outside to take another tables order, who she then found out left because they had gotten no service either, and finally brought us our check and we left. We also asked for straws which we never got and silverware which we got after the second round of food came out. I am a server myself and the service we just had was completely and...
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