Ordered delivery through Grub Hub. Unsure of what the issue was but Grub Hub canceled the order. We reordered with them around 9:10pm. Received a call after 10 from the Grub Hub driver asking if I had received my food. I told him no and be told me Marcos told him that order had been picked up already and delivered. He said the second order was a mistake. He asked the manager if he had called me to confirm that before canceling the order and he said no. When the driver asked him to remake the food for me he said they were closed and couldn't. They don't close till 11, but he just decided he was done and closing apparently. I'll never order through them again. This is apparently not the first time the same driver has had this issue with that manager. He obviously doesn't care about customers, he is just there for a paycheck and wants to close early and get home. I'd go to the one in Hurricane if you want...
Ā Ā Ā Read moreSo after calling the closest Marcos pizza, they direct me to have one deliver that is about 20 min further away. So i didn't mind. After I called them and have had them deliver to my home before I waited almost a full hour and a half just to receive a call from them saying they cannot deliver. I already had planned out my meal and had a total ready to pay, but for some reason this occasion they cannot deliver an hour later after telling me they can. Both macros are about 4-5 miles away from me. Still not sure why I couldn't get a full yes or no on my first phone call. I had to wait until it was too late to order from anywhere else, just to be told I cannot...
Ā Ā Ā Read moreHad it not been for better previous experiences, I would have only given one star on this review. As it is, the last 2 times I've gotten pizza here, it's been somewhat undercooked. The last time, I actually had a mild bout of food poisoning. Undaunted, I ordered my favorite - white cheezy, but I ask for it without bacon and with mushroom in its place. The ticket is labeled correctly, but my pizza is Overloaded with BACON. A simple enough request, or so you'd think. Be advised, check your order before you...
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