Subway — Restaurant in Milton

I visited Subway around 8:30 PM after a long day, hoping for a quick and easy meal. Unfortunately, the experience was far from pleasant due to the behavior of the employee working at the time.

I ordered the Philly sandwich and was asked what bread and size I wanted. The employee mumbled, making it hard to hear, so I asked for clarification. He repeated the question with noticeable attitude. I responded with “wheat,” and he immediately cut in with “what size?”—in a tone that was unnecessarily aggressive, especially considering I was the only customer there. I replied “6 inch,” and he then asked what cheese I wanted. I simply asked, “What cheese do you have?” and instead of answering, he turned his back and said, “It’s listed right there.”

At that point, I decided to leave. Having worked in the food industry as a teenager, I understand how easy this job is, and I couldn’t believe how much attitude one may have, but I’ve never encountered this level of unprofessionalism. It’s disappointing and speaks to a lack of proper customer service training. I hope Subway takes this as a reminder to ensure employees are trained not only in procedures but in respectful...

We had a last-minute emergency with a catering order that I personally forgot about—completely my mistake. With no time to spare, I reached out to Subway in Milton, hoping they could help. Not only did they step up, but they also prepared a large sandwich order on incredibly short notice. We picked up the rest of the items we needed from Piggly Wiggly, and although we arrived slightly late, the meal was delivered and very similar to what we originally planned to serve. I was blown away by Subway’s speed, professionalism, and willingness to help in a pinch. Huge thanks to the team there—they really...

Let’s just say that since we’ve been back in Milton the Subway here in town has under performed massively. The cookies are always rock hard ( literally, break your teeth hard), and out of the two subs & one wrap we ordered there were tomatoes, black olives and banana peppers on these items when we didn’t put them in the order.

Imagine if someone had food sensitivities to those items and their meals were completely ruined because of a lack of care or effort in preparing them.

Subway isn’t the cheapest place around anymore and considering we spent $25+ on a meal I expect a little more effort...