So I used the online Subway app to make an order. I’ll never do that again, and I’m never coming back to this Subway again either. I ordered a foot long BMT, double meat, with spinach leaf, extra onion, tomatoes, vinaigrette, salt and pepper, and avocado. 2 bags of chips, and a bottled drink. When I picked it up I noticed there was no drink so I grabbed one from the cooler and left. Big mistake. The sandwich had no tomatoes, barely any spinach leaf or onion. Single meat only (the double meat is $4 extra), no salt no pepper, no vinaigrette. Missing also were the 2 bags of chips. So, in total I paid for 2 bags of chips and didn’t receive them. Paid for double meat and didn’t get it. Almost didn’t get my drink. And the sandwich was completely wrong, almost no veggies at all. For a $25 lunch meal, and add in @$2.33 tip, I got robbed for @$10.00. If I could give negative stars I would. I’ll be working in this area the rest of the year, and I usually buy my lunch at least 2-3 times a week. Guess I’ll go somewhere else...
Read moreSubway wants. you to order online it doesn’t help to do it if people can’t read.We ordered online and we did not receive double meet or avocado on our sandwiches. The special instructions were not read or followed. Spoke with employees that night we were told management would call me that night. When You try calling the store to speak to a human, all you get is a recording I tried eight times to speak with someone before I actually spoke to someone. Then was told it would be after 10 so they would have him give me a call back the next day which never happened and had no resolve of to the issue. Worst service ever. Hire people who can read if you want people to...
Read moreLast week I ordered online. Got a call from the store saying they only had enough egg for one of my breakfast items I requested to cancel and to be reimbursed. No credit was received to my account. Walked in at 9:15am today for a breakfast sandwich. One employee working no one else inside and one vehicle in the drive through. First word I heard when I walked in was f bomb. I shrugged it off I walked up to order I said hello good morning. He didn’t say anything back he didn’t even acknowledge my existence. Let’s just say after I go in to fight to get my refund and let the manager know of their employees behavior… I...
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