Bally Dar — Restaurant in Mine Hill

If I could rate 0 stars I would. The WORST Chinese food ordering experience i’ve ever had. I ordered/paid for delivery online and even tipped. Upon delivery, I was informed that they didn’t have my payment. This made no sense because how could I have ordered online without entering my payment info?

I informed ballydar that if they truly didn’t already charge me, i’d be happy to give my payment info again. So I did (meanwhile the food was sitting outside in the cold as this went on).

AFTER PAYING AGAIN, the woman working proceeded to tell me that “next time I need to pay for my delivery” completely ignoring the fact that I DID PAY in the first place and the error was on THEIR END. And then I paid anyway and she has the audacity that I need to pay for my delivery. I damn near lost it and told her their won’t ever be a next time.

As if the experience couldn’t get any worse, the chicken was somehow undercooked. I would have been willing to overlook this if not for the disrespectful staff and the hassle of going through all this.

Because of that workers RUDENESS, and the disorganization of Ballydar I will never order here again. In fact, I will go out of my way to make sure that everyone I know order chinese food from one of the many other places in the...

Let me start by saying that I have eaten more Chinese food in more places than the average person. I have a half dozen places that are closer to me but Bally Dar is my standard since discovering it. All the classics are textbook perfect. They are happy to make my General's Chicken with just a little sauce or to omit shrimp and add beef to house special noodle dishes. By the way, I've never seen Udon noodles at a Chinese take out joint. My new fave is House special Udon, 86 the shrimp and add beef. Service is great, they are super fast so I usually just order while I'm driving there or even in the parking lot. Speaking of the parking lot, I like to park on the side of the building and then drive around to get out, otherwise it is a very tight lot full of hangry NJ drivers...

The rice is always bland . But the kicker is the customer service. I work with the public as well and I would be fired on the spot if my manager ever heard me talking to customers like I get spoken to EVERY single time I call in a delivery. I didn’t call anywhere near closing, I didn’t speak with any tone didn’t have an attitude. And I’ve heard all different voices on the phone and the tone is always terrible. They’re very short and irritated all the time. Let’s talk! Are y’all okay? Do you want this business to keep running cause if you do you might wanna consider not being complete a-holes to the people giving you business. I won’t be ordering from you anymore. Good riddance for you, but not when other people decide the same. Yummy taste isn’t that far I’ll order from...