Bryn Mawr Pizza & Deli — Restaurant in Minneapolis

This place is sooo amazing. The staff is kind, the portions are huge, and the entire menu is outstanding. The Rosie Meatball has Italian sausage meatballs and they are the perfect size to get all the ingredients in one satisfying bite. The Grand Piazza is loaded as heck. It's big enough to eat half and be totally satisfied enough to save the rest for lunch the next day. This woman likes to eat so that is one big sandwich! I tried the Heavy Veggie recently and was thinking, broccoli, okay, bold move... Well it was hands down the best veggie sandwich I have ever had. Okay, the pizza though... omg. The Rosemary Bianca is def my jam. I tried the Twin Thin Luao the other day and, damn. My kids freak out over their hand-tossed pepperoni pizza and their chicken fingers. They keep surprising me, because I think every restaurant has at least one meh item on the menu. Legit... they do not. Every single thing on the menu slaps. I can't stop ordering food from this joint and I have zero regrets. My money has been well spent in a radical community spot with great people and fantastic food. Stay gold Bryn Mawr Pizza and Deli. You are...

Visiting friends nearby so went to get a pizzza and a sandwich. All went well with pizza order, but the sandwich was a problem for the young man wokring yesterday afternoon. Apparently my selections were "out of stock" including the bread selection. After telling me that I could have a sandwich but only on the bread he had, I asked him whey I had to apy more for something that I didn't want (the bread). He told me you pay for what you get. I again told him that I didn't want the bread that they had remaining. He, again, stated that you pay for what you get. I thought this to be a rather novel customer service approach--take what we giive you and be happy about it. (Felt like I was back in the Army at mess hall) I told him to forget the sandwich.The young man's attitude and demeanor were not what I expected. I can live without attitudes like this place has. I went across the street to the coffee shop and had a great sandwich. All their selections were in stock, much better attitudes and...

We ordered their Bianca pizza based on a friends recommendation that they have great pizza. Upon the first slice we were taken aback and agreed that it was the least flavorful and driest pizza that we had ever tasted. We called and spoke to the clerk stating all of the above, asking if we could return the Bianca and try another where he said that he couldn't give us a free pizza if nothing was wrong with it - in that it had all of the ingredients that the restaurant stated on the menu. After minutes of back and forth, he couldn't come to the realization that us being willing to drive back to the establishment to give them a second chance was worth another pizza and that the customer was providing constructive feedback toward their less than satisfactory menu option was worth the $7 (price) cost they would incur. I wish I would've been able to turn this experience around but the poor menu options paired with the distasteful customer service experience wont allow me to choose...