Wendy's — Restaurant in Missouri

7-1-24 11:05pm I walked into this Wendy’s establishment to feed my child after being on the road traveling to Wisconsin. I have to say that this was thee worst experience I have ever had at a Wendy’s restaurant. The crew working at the time should all be fired not because of them not getting the order right, but their poor customer service. The grill guy had the worst attitude and had the audacity to get mad while people are in line waiting for him to correct his mistake. I specifically ordered a regular burger with ketchup and pickles, they put cheese and pickles. I go up a second time to make the girl at the counter aware, she tells the grill guy and he gets mad. Get a new burger and sit down, it’s got onions and ketchup. I was angry at this point and I went back up for a third time and said, does anyone know what’s going on back here. This is my third trip up here and my order still isn’t right. Now the girl at the register seems scared to make the grill guy aware but again he said something sarcastic and was again angry that he had to correct his mistake. No one took the situation into their hands and sincerely attempted to make it right. That’s what leaders did when i worked at Wendy’s years ago. Today’s leadership and I’ll even use this place as an example. The leadership did not exist here. After speaking to the cashier next door at the pilot station, evidently the crew next door at Wendy’s has had numerous complaints prior to us, the grill person has anger issues and they have been under the microscope for a while. At this point, I can’t even say I will step into another Wendy’s restaurant again. Worst experience ever when I was only trying to...

I give it a four simple because the food is always good. Been here several times. But today, not so great. I paid 6.99 for a large taco salad, got a small. Not a big deal, it was still delicious either way. I didn’t order the bacon fries, I paid for them anyways but they put it on my order and gave it to me. Which is fine, boyfriend will eat it. All that was okay, it happens late night orders suck. What made me not do a 5 star was the cooks weren’t wearing hair nets, counter guy super friendly cussed into the headset up at the front, and then grabbed a fry out of the Ben where they hold fries and tossed it at the cook. Did this with no gloves. Other than that it was amazing...

This location is starting to turn me off from Wendy's all together. We moved recently and this is now the one closest to us. I had a burger the other day that was pink inside.....like really pink. I ended up tossing it and figured it was a fluke. We typically get drive through and it wasn't worth driving back to the location to show them. Anyway, this morning I picked up breakfast and the bacon on my sandwich looked like it had barely been cooked. I don't mind my order getting mixed up or the wrong condiments put on a burger....but undercooked food is just not something I can overlook multiple times. We will probably find a new food stop near us, at least...