KFC — Restaurant in Mobile

Let me start off by saying I love KFC chicken wings. I always order 4 original wings with a side order,but this particular KFC on Springhill in crighton in Mobile Alabama .Everytime I go there they never and I mean never have chicken wings. I tell them I will wait for them to fix me the order and they tell me they have to sell the chicken that they have before they can fix wings. I ask for a Manager and the Manager tells me the same thing. I was blown away, this is about the 4th time this has happened over a 1yr period. On 5/18/2025 the young man at the windows was so rude when telling me he couldn't fix the wings even if I waited so I asked for the manager when the lady came to the window she proceeded to tell me the same thing and I said even if I wait for them,I couldn't believe it. After she told me that she just turned and walked away and the young man came and closed the window in my face. After these attempts, I will never go there again. I felt that someone should know. I think it's a shame when people mishandle a private business that doesn't belong to them.I know I'm not the only person that has been treated this way. 2850 Springhill ave Mobile...

Horrible experience, 3rd time in a row, I'm done with this location! 3rd time I've come here and they've been out of their signature pot pie. This time I opted to wait for it, was told 7 minutes and that turned into 15 before I finally went back to the drive thru window to see what was going on. The employee visibly gasped when she saw me, realizing she had forgotten to bring my meal to my car as promised. And THEN I was told "they were waiting on my chicken little sandwich." People, this is a chicken strip on a small bun, quick to make. That sandwich turned out to be almost inedible when I went to eat it on the drive home, the chicken strip used was so crusty and hard (too long under a heat lamp I'm guessing), so my wait was hardly for it to be served fresh. The girls working were friendly enough, but when you're having to apologize for literally EvErYtHiNg about an order, something is wrong. Based on the other reviews I've read about this location, my experiences here aren't an anomaly. Someone on the district level or higher needs to pay attention to these reviews and find a solution, a business is not sustainable with such consistently...

Okay, so I've been this neverending journey of finding decent KFC since the original recipe was leaked. I was in Florida this past Tuesday and came up on a pretty decent KFC in Gainesville. Today, I am back in Mobile and decided to give the local KFC a go! I know, I know KFC twice in a week. Anyway, I order the 3pc combo box with a drink and two sides. I got halfway home and opened the box. I can't explain my disappointment, but the u-turn I made was swift and intentional. Why would anyone serve anyone morsels of chicken, heck I've had chicken nuggets larger than this and this box cost me $13. Seriously, I can't believe this is the norm for this location. Especially, sitting across from Popeyes! Shame, shame, shame. The biscuit was larger than...