Pot Au Pho Mobile AL — Restaurant in Mobile

I tried Pot Au Pho Mobile AL on a Saturday evening, after having had a bad experience one day earlier for Friday lunch at Pho 88 -- where a server admitted after ~40 min of waiting that the kitchen lost our ticket. I will say that Pot Au Pho was an improvement over Pho 88 -- but that being said, Pot Au Pho was itself not stellar.

My friend and I arrived and stood at the "wait to be seated" sign. The first thing we were told by the serving staff was that they were out of bean sprouts -- it was almost like a cautionary of not to eat there. We decided to stay regardless. We were then told to seat ourselves -- there wasn't much choice in the matter, because about 50-60% of the tables had not been cleared from their previous diners, and were filled with dirty dishware and glassware; our options for non-occupied and non-dirty tables were quite few.

We then placed our orders with the server and received our respective pho bowls -- it took longer than it should have for a pho restaurant, honestly. We couldn't dive in to our pho, because it took several additional moments to receive our garnish plate while the serving staff talked among themselves. We finally received our garnish plate and, to our surprise, bean sprouts were pleasant (I though they were out?).

We began to eat our pho, which admittedly tasted fairly good. Unfortunately, it was at that moment when one of the kitchen staff came out with a large cart and started collecting all the dirty dishware and glassware. Firstly, that ruined the ambiance in itself because it was such a long and arduous process to clear so many dirty tables. What made it worse was that she wasn't quiet about it either! She was just dropping bowls and plates and cutlery into plastic bins, letting it bang and clatter and make all kinds of noise. It completely destroyed any remaining dining experience.

So, while Pot Au Pho was somewhat of an improvement over Pho 88 -- in that we actually go our food this time around, and the food was fairly tasty -- the service and the ambience of the restaurant were both quite sub-par.

So sadly, after two attempts, I'm still looking for a high-quality pho...

MY ONE STAR REVIEW IS NOT TOWARDS THE RESTAURANT. BUT TOWARDS SERVICE. My friend and I are regular customers here. We love it. Great food. And NORMALLY great staff. However, tonight we went in and one of the servers, Maddie, was loudly talking about how her last 5 customers didn’t tip her anything when “she knew that they was rollin in dough”. And talking loudly about how she doesn’t understand why her customers are so “needy”. In general she was very unpleasant. We had to keep reminding her to bring the things we needed. She didn’t write down our order and gave me a medium instead of a small. She was snippy also and very short. And was talking about making a post on Facebook post about how if you can’t afford to tip then you shouldn’t go eat. She had a friend up there that was sitting by the counter and talking to her which was taking away from her customers. Very unprofessional. She also mentioned something about changing someone’s tip. Which is very wrong. HOWEVER, Ivy, was taking care of us because she noticed that maddie was slacking off and apologized to us for everything. She was wonderful. She was even working both registers at the same time like a champ. I’ve been in food industry for 4 years and I know that the servers are the face of the company and or restaurant cause they are the ones face to face with the customers. And Maddie ain’t it. No matter what you’re day is like you should try your best to not let it show. She wasn’t making any tips and she didn’t get one from us. WE LOVE THIS RESTAURANT. THIS REVIEW HAS NOTHING TO DO WITH THE RESTAURANT. We will come back we may just have to ask for a...

Weekends are for delicious food and great friends, and this Vietnamese restaurant is the perfect place to enjoy both. Whether you're flying solo or gathering your crew for a party, you'll find everything you need for a memorable dining experience right here. As someone who frequents this establishment, I can attest to the consistent quality of both the food and service. The staff always try their best to make you feel welcome, greeting you with genuine smiles and doing their best to ensure your satisfaction. And let me tell you, the food here is nothing special. From the fragrant bowl of chicken pho to the hot plate of grilled beef rice, each dish is a testament to the chef's skill and expertise. What I love most is the attention to detail - from the freshness of the herbs to the tenderness of the meat, every element is carefully considered to deliver a truly Vietnamese experience. So whether you're craving a delicious bowl of vermicelli and spring rolls or a hearty plate of broken rice, you can rest easy knowing you're in for a delicious meal. Trust me, once you dine here, you'll be counting down the days until...