Culver’s — Restaurant in Monitor Township

As an Oregonian new to Michigan, this is my first time trying Culver’s proper. I lived in Denver for a bit and that one was INSANELY slow (you guys are complaining about how this Culver’s is slow? That’s a joke.) so we gave up on even trying that one. I could smell burgers even from outside the restaurant. I got my food very quickly, like 5 minutes of waiting. I could tell my food was fresh and hot just by looking at it. I got a double bacon butter burger, fries, chocolate custard and pretzel bites with cheese. It was all hot and absolutely amazing! My husband who lives in Michigan a majority of his life always talked Culver’s up, but I never imagined fast food could taste so good. Was it greasy? Yeah, it’s a fresh burger and it was delicious. Are you eating fast food because it’s healthy? No and if you are, seek out a dietitian. Yes, the food may take awhile when they’re busy, but that’s because they literally still have to cook food. Unlike most fast food restaurants, they don’t keep their burgers in warmer drawers for two hours, throw it on your bun and microwave it to melt the cheese. Yes, this is literally how most fast food restaurants put your food together. Culver’s has become my #1 fast food place for when I feel worn out, don’t want to cook and don’t care about whether or not what I’m putting in my mouth is healthy. Service was nice as well, the girl who took our order was very kind and patient. They actually cared enough to make sure the customizations I made to my burger were correct. This almost never happens in fast food. It felt more like a family restaurant environment rather than a fast food...

Every time I come to this location, something in my order is wrong. Just now I got a mixer, medium with chocolate cake and peanut butter. It was supposed to be chocolate custard with those toppings, but it seems every time they get that part wrong. The last time I came here it was the same thing, along with the fact that the gave me and my fiance the wrong food completely. I've been to this location about 5 times in the last year, out of convenience for it being close, but I would advise anyone to go to the saginaw location or pick a different restaurant to eat at, because they will get your food wrong, and not only that, but you'll be waiting the same time if not longer than a regular restaurant, and this place is supposed to be fast food. Lastly, the way they treat customers with complaints is just awful. They don't really listen and like to argue with them. While the customer is not always right, you should at least be willing to listen to them and see...

They have good food for what it is. My biggest problem is the curb side pick up. You have to set a time to pick it up and be there. The first few times it was perfect, pulled up said I was here and got my food and left. The last few times were terrible why even have the option to put a time for pick up it they are not ready. Waited at curb side for a half hour. And the lady next parked next to us was there longer and only order a kids meal. This is unacceptable. If you have been to Culver's you will know you have to wait and the have you park past the drive thu and wait till it's done. While I waited in curb side they were able to process about 2 queues worth of people. So about 15 cars. You would think that by the time you get there and check in you would be getting your food by the time the person at the drive though speaker gets their food. Wrong you will wait double and probably could have sat down and a traditional restaurant and already...