Subway — Restaurant in Monrovia

Went there today for the first time. Pulled up to the drive thru and waited several minutes. After no response, we pulled up to the window. There was 1 car in front of us. They got their order and pulled away. The window was shut and no one came to wait on us. We finally turned around to go inside. Another customer was trying to turn in as we were parking. We waived them around, but they wanted our parking space. We backed up and let them have it. When we walked in, she was complaining that we were going the wrong way. I explained that we had been in the drive thru, but hadn't been waited on. The lady behind the counter told us they had asked us to wait, there were only two people working and they were busy. We told her we didn't hear anything. She let us know that no one else had that problem in a very rude manner. Another lady that worked there went outside to check and said she couldn't hear anything out there either until she reset something. By then I felt like I had been called a liar. I left and won't...

It may be a small thing, but over and over the Subway's in Mooresville, Indiana and about 5 miles away in Monrovia, Indiana for something I order and pay good money. The latest is the trip today to Monrovia, around 7p., where I ordered a meal.....and it is now the 3rd time out of 5 trips to either store where I have not been given what I paid for....and today is was cookies. Is it that difficult? My order is right there on the screen. I guess I can drive another 5 miles and go to Jimmy John's...which is better service and food anyway. As you can see I have had enough of their drive throughs....guess I'll have to start getting out of my car, going inside, stand in line to watch the person NOT put chips, or cookies, in my bag....or not give me the correct soda. HOW HARD IS ALL THIS? It's not hard at all.....for...

I went through the drive thru and felt rushed through the whole order. Even though I was the only car in the drive thru at the time. I ordered my bowl first because my husband wasn't sure what he wanted. After finishing my order a couple seconds later I give the order for him to the lady taking the order. When I was letting her know what he wanted again felt rushed through it and made to feel like an inconvenience for ordering food from this location. One our bowls was double meat, light tomatoes, and was supposed to have nacho cheese in it. Instead I got maybe a little more then the normal amount for a regular bowl, two little pieces of tomatoe and no cheese sauce! I'm very disappointed and won't be back to this location. Not even for other services they provide other...