Yoshinoya Montebello — Restaurant in Montebello

Really terrible experience. Manager, Sarah, has no control over her staff.

She allows her staff to cuss at paying customers.

I went for dinner, waited 40 mins for my order. Went to check in on it, the staff member admitted to skip over on calling it out and laughed about it. I asked why was that funny, he just cussed, under his breath to his co-worker/manager. I asked him to repeat what he said, and he did. So, I asked to speak with his manager, who I didn't know at the time, that it was the co-worker, Sarah, who we laughed and cussed under his breath to.

I felt totally disrespected. I expected the manager to reconcile. I still paid full price, I should've asked for a refund, but I didn't.

Is good customer service really gone?

I won't be coming back. Not just to this location, but all. If these are the type of employees Yoshinoya hires, I won't support.

Today is June, 6 2025. The time I came in was 7pm.

It's no wonder why no one dines here.

If you're like me and enjoy a good experience and want to support establishments that want ourbusiness by treated their paying customers with respect, then don't come here.

You...

I love Yoshinoya however today I visited this location and I got disappointed. If I could give a 0 star I would. I order my dish at the drive thru and my boyfriend paid a young lady who did not smile whatsoever through the time she attended us. Once we receive the order a younger dude had an attitude for some reason but my boyfriend was polite throughout the entire time. After giving a person respect you expect to receive a welcoming vibe but when we asked for some condiments he returned and didn’t even say you’re welcome. Unfortunately at this place those kids don’t care. The portion size of the meat is ridiculous. I always order the same dish every time I go to a Yoshinoya and they didn’t even put meat on half of my rice. I got a large grilled steak and I expected to receive the correct amount of meat. The management should enforce more policies to all employees....

I have nearly 20M views. Stop constantly deleting my reviews; now people know you manipulate your ratings, less stars for you. My reviews for this place aren't that harsh but you can't handle light critiques.

Food is usually good. I recommend the beef bowl; the thinly sliced beef is very tasty!!! (as long as the workers don't forget to season it) The floors have gotten cleaner, gj. Service is usually okay to good.

The only thing they could improve is getting new upholstery for the bench seats, or hiring an upholstery cleaning service.

I found this long hair with a white tip beneath my beef, stuck to the top of the rice. I'm not sure if it's synthetic or not because I can't tell which is the root or tip. It's more than double some grains of rice. If you have long fake lashes, you can...