Totally done with the whole chain. Everytime i go i ask for no onions but there's ALWAYS on ALL of my burgers. Tonight was the last straw because the customer service at the one closest to my home #MNT003 they seem like they're high or off or something because the girl at the window couldnt comprehend our orders actually had another person come to take our order and still nothing was right i refuse to try speaking to the managers because its like they dont even take you serious or care at all which just makes it worse. I have pictures this time of how tacky they are with fixing my food and how they blatantly ignore my requests for no onions as usual and i will not stop until the problems at this location are FINALLY resolved once and for all because I'm sick of it!! These pictures will be EVERYWHERE if nothings done. Its not fair at all i have to go through things like this every single...
Read moreI'm in town visiting family I stopped at this Krystal on Norman Bridge Rd. few weeks ago. The girl and two guys at drive thru playing around looking suspicious as I pulled up as if they were doing something to my food. So when she gave me my bag. I ask this helfa what was going on. Why did u all look like u just picked my food off the floor. She said "no sir, everything is okay. So the other guy came to the window asking if I wanted something free, sound like he said my food hit the floor, but the girl tried stop him from talking. I was so mad, instead of asking for my money bk I drove off and thru my food in the garbage. I had too much on my mind that day. Please get these young nasty people out of these resturants. Managers check your cameras and see what's really going on. I will NEVER go there again. The...
Read moreThis was the absolute nastiest building I've ever been in... I'm a doordasher and when I walked in I almost cancelled the order out of fear for my customers health. The floors were nasty, door handles greasy.. and after waiting 20 minutes for 2 burgers and a drink I was handed a cup with the wrong lid, because they didn't have the right lid, and a straw that was out of the wrapper because they didn't have anymore straws. I stopped at a gas station and got them a drink from circle K on my own dime and dumped out the drink they gave me. I delivered the order and apologized for being late, but I never blame the store I simply said they forgot the drink.. Do better Krystal's... And remind your employees we can hear their nasty mouths and conversations 3 feet away from the...
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