Dunkin' — Restaurant in Morristown

I hate to give a place like Dunkin' Donuts a low rating. I only go for coffee, and I'm sure the bagels and donuts are up to par. But this place has the slowest service I have ever experienced. I went 3 days in a row (I'm not a masochistic, but I needed coffee). Day 1, 45 min wait in line at drive through. There were people standing outside waiting to get in at 9:30 am on a Saturday, and once you get on the drive through line, you are stuck. Day 2, around 9 am on Sunday. No crowd, 1 customer at the counter, at least 6 people milling around behind the counter, and it took 10+ minutes to get a coffee. Day 3, around 8:30 am on Monday. A few people on line, and similar problems. These guys really need to work on service!

Update several years later ( Oct 2023) Still slow, but now with extra filth! I've been in cleaner gas station bathrooms. You have to be out of your mind to eat in this...

If I could rate this 0 stars I would. It took 15 minutes to order. There were people waiting infront of us as well and when ordering a drink the girl acted like she had no idea what I was talking about! I asked for a Colada and she said “is that like a frozen coffee or something?” Took another 15 minutes to get our stuff. No one was in the store. She then got the drink wrong, and charged me for a large instead of a small like I had asked. And as we went to ask for something else the 2 employees were unseen like they had ran outback. Already 2 towns over and I took a drink and something came up through my stray I spit it out and IT WAS A FLY. I then called and wanted all my money back and they proceeded to criticize me like I may have put the bug in there myself.?? They would only refund me for my drink. We ended up throwing everything away. Awful service and DISGUSTING. Will never be...

I would rate no star if I could! Several times in the past few months I've gone to Dunkin Donuts in Morrisville and been refused service in the lobby I was told its only open for mobile orders and drive thru. I've stated that I don't have mobile order or pay and I can't go through the drive thru and I was told that I couldn't be served. Nobody should be refused service simply because they can't go through the drive thru or do a mobile order it's unacceptable to require any customer to have a vehicle, phone and or an app to purchase their products. Honestly it's not that good of coffee or food anyway! I chose to go elsewhere everytime I was refused service and I won't be going back anytime soon if at all. If they only realized how much buisness they're loosing by refusing...