Second time this season I have had a problem. First time manager fixed it but this time i had gone to get my free cone on the app. that i just downloaded today. I get there ordered a blizzard and bring up the app. for my free small cone. The app said its unavailable so the girl behind the counter said I guess it ended earlier today. She obviously didnt have a clue. So I was like whatever she brings the blizzard and it was peanut butter. We ordered mint chocolate chip with oreo. So I said this isnt what I ordered so she looks at her list and said oh sorry. I thought she was going to make the right 1 so she brings a cone with rainbow jimmies. I said I did not order that so she said well what did you order then?? I tell her she walks away and some other girl brought the mint blizzard no cookies and way to much mint barely mixed. At that point I just got also got a small twist in a cup. My daughter was completely aggravated now, so that was fine but dont just walk away and leave your error for someone else to deal with. Well that was a waste of $9.00. It ended up...
Read moreMy daughter and her friend went there last night and was refused service. A former friend works there and the staff informed my daughter that since the girl did not like her she needed to leave. To avoid an issue she let her friend that was with her to order and get their ice cream. Their order was purposely made incorrectly and paper was mixed into their ice cream. There is too many kids working there with no...
Read moreI enjoy the Oreo blizzard every time just wish they wouldn't rush to make it sometimes because the cookie doesn't crush as well and I get stuck with huge chunks... Other than that, they have a pretty good system going that allows for social distancing but because of it, they use one window for ordering and one for pick up so you may have a longer wait than usual (but with everything lifting,...
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