Subway — Restaurant in Mount Sterling

4/1/22 @ 12:35pm I ordered a chicken bacon ranch 12” on white with American cheese toasted. The young lady greeted me and asked what I would like. Placed order, she toasted and ask what veggies. Tomato, green onions and banana peppers. Wrapped it and started on next person in line. The lady at the register did not ever look at me or even acknowledge I was there. She was counting down her drawer, on the line. 10 minutes went by, still zeroing out drawer. I work construction and half hour for lunch. I had to walk out without my food. I wouldn’t of been upset if she would of said hi give me a few minutes I have to make a drop. Just acknowledge that I was there waiting to pay. The lady behind me was just as upset. I don’t know if she left as well or not. Very disappointed with this subway. After ready some reviews I think this is a pattern here. The good part of this subway. The place was very clean. Smelled clean as well. The cold bar was very clean and well taken care of. The veggie looked...

I ordered a sandwich through the app ahead of time so I wouldn't have to wait for lunch. I arrive to pick it up and they never made it. After waiting to have it made I get back to work to spend 5 minutes to devour my sandwich just to find out it's the wrong one. I called to notify the store that it was the wrong order. They told me I was wrong and that way what I ordered. Not only that but I had to bring physical proof that I was right. I understood especially for the area how it gets busy at certain times and that there were only two people working. What I don't care for is being talked to so rudely when I just wanted my money back at that point. I understand needing proof, but the way I was spoken to made me never want to order from this particular subway again. Let alone go back just for a refund. I don't want to deal with their...

The workers were phenomenal BUT they only had 1 footlong of Italian bread and the rest plain wheat. They were out of chicken for the chicken bacon ranch sandwiches so I used the rotisserie chicken. It was decent. Very busy, and only 2 workers. I would return though. I suppose they just had a...