Subway — Restaurant in Mount Vernon

Update Accidentally ordered a pick up order from here meaning to order from college way. Ordered through the website and asked for “less” mayo and mustard. There is so much the paper ripped opening it. This is a garbage $17 sandwich. Don’t order from here. Picture is from tonight’s sandwich. If I could give 0 stars I would.

Tried to order sandwiches tonight though doordash. We put the order in for a later delivery (an hour and a half after placing it). We received phone call from door dash letting us know that subway was out of bread. This is the third let down from this subway. The latest was an in person attempt when we showed up an hour and a half before closing time and they were closing and not making sandwiches anymore that evening. There were teenagers closing the subway and a bunch of other teens waiting for them at tables. Not to say it’s not staffing issues because I understand it’s still hard to staff restaurants well but man, I won’t make this mistake again. Buyer beware, choose the College Way subway over this one...

We were doordashing and wanted to get some food after we took the order. We picked up the order at 9:35 and a couple was walking in the store. When we got back to the store at 9:45, the couple was still standing there. At 9:50 the kid working the counter walked out made eye contact with us and turned right back around. My boyfriend yelled towards the back and said "hey buddy you got paying customers out here and you're not closed" the lady that had been waiting said something about wanting his name and he came out and said "you want my name? You can have it I don't have to help you were closed!" We tried to tell him that his sign was on and his hours say he's open until 10. He argued and said due to his closing list he can't help people past 9:45. We told him we'd been there since then and he tried to tell us that we didn't come in until 9:55. The couple that was there before us literally walked in the door at 9:35. His poor attitude lost the business at least $50 in food,...

This place is always out of stuff, primarily bread, and they're typically pretty rude to people about it. I go on a regular basis for lunch from work. I get salads, so this hasn't impacted me, but I've seen rude behavior and inability to fill orders a ton of times. Today, my coworker and I placed online orders at the same time. When I got there, they had filled my order but told me they weren't doing online orders so hers wasn't filled. Super confused as to how that makes sense. Came back, and she had a Voice-mail from someone saying "we aren't taking online orders, and even if we were, we're out of pepperoni, so we cancelled your order". No offer to get her something else, just a lie about not taking online orders. I'll just drive further away to a different subway from now on, this place is junky and likely can't/won't make your...