Arby's — Restaurant in Mountain Lake Park

During a recent visit to Arby's, I had the chance to experience their renowned roast beef sandwiches and curly fries. Overall, my experience was quite positive, with a few areas that could benefit from improvement.

Food Quality: 5/5 The food at Arby's lived up to its reputation. I ordered the Classic Roast Beef Sandwich, which was generously filled with tender, juicy slices of roast beef. The meat was well-seasoned, and the bun was soft and fresh. Accompanying my sandwich were the signature curly fries, which were crispy and flavorful, providing a delightful crunch with every bite. I paired my meal with a refreshing Coke Zero, which complemented the savory flavors perfectly. Overall, the food quality was excellent and exceeded my expectations.

Service: 5/5 The service at Arby's was notably quick and efficient. From the moment I walked in, the staff was friendly and attentive. My order was taken promptly, and the food was prepared and served with minimal waiting time. The employees seemed well-trained and managed to maintain a positive attitude, which added to the pleasant dining experience. Even during peak hours, the staff handled the rush adeptly, ensuring that customers were served quickly without compromising on quality.

Cleanliness: 3/5 While the food and service were commendable, the cleanliness of the restaurant left something to be desired. The dining area had several tables that hadn't been cleared, and the floor had noticeable crumbs and debris. The trash bins were quite full, and the overall tidiness of the space could have been better maintained. The restrooms, though functional, also needed more frequent attention to ensure they remained clean and stocked. A cleaner environment would significantly enhance the overall dining experience at this location.

Overall Experience: 4/5 In summary, my visit to Arby's was largely enjoyable, thanks to the delicious food and speedy service. However, the restaurant's cleanliness was an area that required improvement. With a bit more attention to maintaining a tidy dining space, Arby's could easily elevate the overall customer experience. Despite this, I would still recommend Arby's for its great food and quick service, and I look forward to...

Good food, but a lack of an attention span for multiple workers. This is the third time this month, they have forgotten to give me my food I ordered. This place is quite expensive as a fast food place to not have your food handed to you. When ordering you better make sure you don't say too much or they will not give you your food, but will gladly accept your money. The first time this month, we ordered chicken tenders, as well as other food, but when we got home, we were missing the chicken tenders. We called back in and got the chicken tenders later that night (we live 20 minutes away). The next time this month, it was the same order as last time, but they forgot to give us our chicken again. We didn't call in that time because we didn't feel like going back. The next time they forgot, they forgot to give us two beef and cheddars; luckily we checked as soon as we were done with the drive-through. We went back through the drive through to tell them that they forgot our beef and cheddars, we then drove up to the window and told them how they keep forgetting to give food and etc. The girl's eyes widened as we told them that, she said "well I replaced the tenders," thinking that they only missed them the one time. We then said, "no, there was another time when you forgot, we just didn't call back because we live so far." We are displeased with their staff, as they are upset with us for their own inadequate competence. I do not recommend unless if you want to be robbed of your money, or I recommend to thoroughly check your bag everytime after you order if you want your food. This service is...

I stopped at Arby's in Oakland yesterday. I ordered a sandwich and a large strawberry lemonade. I ask the lady for lite ice. She informed me in a aggravated tone! If she gave me lite ice, I would only get half a cup full. So being embarrassed for challenging her authority. I said nevermind on the lite ice. When I received my order. I didn't notice until later. The large cup was completely full of ice. It couldn't of received one more cube in it, and still put the lid on. It was a 24 oz cup. I'm just guessing now, maybe 8 oz in it. What a rip off, for $3.39. I should of stood my ground with the lite ice order and the half glass. I would've got a little more! Maybe I should've kept my...