KFC — Restaurant in Mountain View

I expected my order to get made fast considering the restaurant was empty and there were around 6 workers but instead they got my order wrong 3 times: I ordered a large Mac cheese and got a small one, I told them the order was wrong and they gave me a large corn instead. I ordered 6 tenders (meal) and didn't receive biscuits. I ordered a large fries (part of the meal) and they gave me a small fries. I was going on a trip to somewhere and this was supposed to be a quick order and continue driving, I ordered for 3 people. Once we got the order correct we were on our way. we were about 30 minutes on the highway when one of my friends discovered that our order had two things wrong again. we had to drive back because this was not the first time this had happened at this exact location. after we arrived at the KFC again, my friend went in and asked to switch out the corn we had received for a macncheese. and instead of of throwing the corn away, they put it back on a shelf to give to the next person that ordered corn (or something else). we received a pot pie and not what we were asking for. the worker insisted this was what she was asking for. the staff were all talking in the back and not trying to do any good, constantly taking breaks. this is not the first time this has happened please consider going to...

While the food tastes good, I highly doubt the general manager is actually managing what their staff is doing. If he was, I would have clean tables at all hours of the day, all condiment supplies and machines would be well stocked and in working order, there would be no dust particles on any of the surfaces, and my shoes wouldn't feel sticky on the floor when I walked. While the staff is super friendly, they seem too"comfortable" working there and are slacking on their daily duties. I hope the general manager steps up to the plate and takes up the responsibility of "properly" training the workers in this particular facility. They deserve the guidance and constructive criticism and this is why your branch is most likely lacking business. A general manager should NEVER be their workers "friends." Their job is to be a boss and guide them...

Bad Value! Avoid this place! I bought an 8 piece dinner for my family and for $35 I expected more. The 6-inch bucket was only half full! It looked more like 8 chicken nuggets (see pict of a tiny drumstick - you may have to zoom in). Maybe, as a response to the avian flu, they are using sparrows now but that doesn't explain why the sides were also half-full! Mashed Potatoes & Cole Slaw cost so little there is no reason to cheap out on them. If they were smart they would have used the cheap stuff to bulk out the order. Instead we put together a salad and steamed veggies to feed 3 of us. Plus, one of the napkins they gave us looked dirty! Ugh.

There are other fast food places within a block or two of this KFC - as well as a Costco which sells 5-pound rotisserie chickens for $5 - go to any of them instead. This...