I wasn’t going to leave this review until the little disrespectful moment from the lady that was working the drive thru at 7:52 they got our order wrong 5 times that isn’t what made me leave this review it’s the look she gave us after us about to leave the counter after asking my girlfriend “is it right” wasn’t even talking toward her or anything no where near negative because I tried to be understanding about the situation but when she caught this attitude moment it isn’t what I expected when the only reason I was in there was because of there mistakes so after I seen her give this (Please just get out) look towards us and then lock the door behind us to keep us out because she don’t want to see us no more it was very disrespectful and childish on her behalf. All the guys making the burgers thank you for your time and effort but for her learn how to control yourself working with others and people giving orders and please don’t rush other thru drive through because maybe this was a issue on communication to the back cooking the food. Please address this to her because I have never felt disrespected when trying to be respectful about there mistakes I hope this problem can be solved if not she should not be rushing so hard when no one else was in line rushing our order and being disrespectful and looking at us like that and locking the door so we couldn’t...
Read moreTypical Hardees fare. Nothing impressive. They use the fries that still have the skins on (bleh). McDonald's might not have a clue as to how to make a hamburger (Whopper still owns all) but, they're the ones to beat when it comes to french fries.
The Hardees burger, I think it was called the 'Thickburger' was Ok. The bun didn't seem to be toasted enough which made it somewhat soft and soggy. While the rest of the sandwich wasn't bad.
My only major complaint about this restaurant is the speed of service. I, for one, always value quality above quantity. However, if I'm at a fast food drive thru, I've made my priorities clear. I need quick service. If it can't be provided, then there doesn't need to be a drive thru. At some point, it's no longer a drive thru but, rather an extension to the parking lot.
A better option might be to convert the lot to a Sonic style burger joint where everyone eats in their car and has their food delivered. Chicks in skirts on roller skates can't hurt sales either. Just make sure to hire the ones that still have...
Read morePeople are so quick to point out the negative and rarely bring positive attention when they have experienced it. But that it what I am doing. I arrived at the Hardee's in Ducktown TN around 8:30ish. Even though closing is at 9:00, nobody ever really wants the stragglers coming in late (me included). John and David waited on me at the drive thru. They were super nice and friendly. They made sure my order was correct and that I had everything I needed. I have dealt with John several times and he has always been positive.
This location used to be top notch. It was always clean and well stocked. Something happened....new owners, new manager, etc. and the place went down hill FAST. I stopped going for years for this reason. Recently, my situation required me to stop by and grab something on the way home. I waa quite skeptical at first but ended up pleasantly surprised with the service I received and the quality of the food.
Kudos to whomever spearheaded these changes. It is almost like the "Hardee's of Old".
Thank...
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